Restaurant & Operations Manager

Dave & Buster's · Winston-Salem

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Job Description:

THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for! 

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene 

• You can communicate with the Team Members and Guests in a way that inspires FUN! 

• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level 

• You have never met a goal you can't beat 

• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks

• The ability to oversee all aspects of the business - from the most minor details to the big picture 

Requirements:

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

PERKS! 

• Competitive salary 

• Quarterly bonus program 

• Health, Dental, Vision, Long & Short-term Disability 

• Employee Assistance Program 

• Buster’s Legacy Fund (Supports team members during difficult times) 

• 401K matching plan 

• FREE food 

• FREE gameplay 

• Large leadership team = multiple managers per shift 

• FUN work environment 

• Grow your career! 
  •  Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer 

Salary Range:

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We are an equal opportunity employer and participate in E-Verify in states where required.

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