Automation Engineer (Site Reliability Engineer)
Franklin Templeton · Hyderabad
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward‑thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting‑edge strategies and deep insights to unlock opportunities for long‑term wealth creation. Our talented, global teams bring expertise that is both broad and unique.
From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success.
About the Department
The Enterprise Monitoring and Observability team enables reliable, resilient, and scalable technology services across the organization through enterprise-wide monitoring, observability, and reliability engineering practices. Engineers partner closely with application, infrastructure, cloud, network, and security teams to improve service health, accelerate issue resolution, and support business-critical platforms. The team promotes engineering excellence, automation, and proactive operations while offering opportunities to influence enterprise strategy, lead technical initiatives, and work with modern observability technologies.
How You Will Add Value
Core Responsibilities
• You will define enterprise observability standards and best practices.
• You will lead architecture and monitoring strategy discussions.
• You will influence technology direction across engineering teams.
• You will develop reusable observability frameworks.
• You will create scalable onboarding patterns.
• You will drive automation-first operational excellence.
• You will resolve complex monitoring and performance challenges.
Strategic Responsibilities
• You will mentor engineers and promote technical excellence.
• You will partner with cross-functional technology teams.
• You will improve reliability and platform resilience.
• You will reduce operational toil through automation.
• You will enhance service visibility and proactive detection.
• You will improve incident response effectiveness.
• You will deliver strategic observability improvements.
Team & Collaboration
• You will collaborate with global engineering teams.
• You will support incident response activities.
• You will participate in major incident management.
What Will Help You Be Successful in This Role
Experience
• 5+ years of reliability, observability, or platform engineering experience.
• 3+ years of enterprise Datadog experience.
• Experience supporting large-scale applications and infrastructure.
• Experience with monitoring integrations and incident management.
• Experience working with containerized environments.
• Financial services experience preferred.
Education & Certifications
• Datadog certification preferred.
• Relevant technology degree or equivalent experience.
Technical Skills
• Datadog monitoring and observability solutions.
• Application Performance Monitoring and distributed tracing.
• Cloud platforms including AWS and Azure.
• Python, PowerShell, Terraform, or Ansible automation.
• Kubernetes, OpenShift, and Docker.
• ServiceNow integrations.
• Enterprise monitoring and analytics platforms.
Soft Skills
• Strong reliability engineering mindset.
• Analytical and problem-solving skills.
• Technical leadership capabilities.
• Collaboration across diverse teams.
• Mentoring and knowledge-sharing abilities.
• Strong communication skills.
Work Schedule & Location
• Location: Hyderabad, India.
• Work arrangement: Full-time in-office.
• Collaborate with global teams across North America, EMEA, and APAC.
Work Shift Timings - 2:00PM - 11:00 PM
At Franklin Templeton, we believe your benefits should support your life, your goals, and your future. That’s why we offer a comprehensive Total Rewards package designed to help you thrive both personally and professionally.
Highlights of our benefits include:
- Professional development growth opportunities through in-house classes and over 150 Web-based training courses
- An educational assistance program to financially help employees seeking continuing education
- Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents)
- Life insurance for protection of employees’ families
- Personal accident insurance for protection of employees and their families
- Personal loan assistance
- Employee Stock Investment Plan (ESIP)
- 12 weeks Paternity leave
- Onsite fitness center, recreation center, and cafeteria
- Transport facility
- Child day care facility for women employees
- Cricket grounds and gymnasium
- Library
- Health Center with doctor availability
- HDFC ATM on the campus
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
Artificial intelligence or automated tools may be used to assist in the screening, assessment, or selection of applicants for this position.
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