Sr. Team Lead

Apogee Enterprises · West Chester

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Position Description

You ensure all departments and projects maintain a high production level and meets our safety and quality requirements. Through your leadership, team members are clear and trained on their required tasks and remain motivated to achieve production goals.

Your top priority is to motivate shop employees to ensure production efficiency and quality by driving continuous improvement using lean manufacturing tools.  

• Drive continuous improvement to improve quality and  productivity 

• Lead and participate in problem solving projects 

• Recognize the contributions of each team member and encourage them to collaborate  

• Showcase knowledge and skills to shop employees by giving them clear direction on how to complete tasks  

• Ensure that all shop employees wear proper PPE and clothing before working to safeguard against production hazards  

• Participate in and drive safe work conditions and continuous improvement  

Experience

What you need to be successful 

• Minimum of high school diploma or GED  

• 5-7 years of related work experience; or equivalent combination of education and experience  

• Problem solving and continuous improvement aptitude 

• Experience in a lean manufacturing environment 

• Curtain wall industry experience required  

Roles & Responsibilities

• Take ownership and accountability of leadership responsibilities. 
• Guide others safely through their work tasks.
• Drive continuous improvement using lean manufacturing tools 
  • Lead daily production planning meetings, track and communicate performance metrics and take counter measures on missed goals. Escalate problems that cannot be solved at team level. Collaborate with other leaders to solve problems using lean manufacturing tools.  
• Communicate clearly and assertively to co-workers 
  • Express your needs directly, honestly and in an appropriate manner. This approach allows leaders to seek the best possible outcome and helps to maintain a positive relationship.  
• Provide prompt and constructive feedback on performance  
  • Provide constructive feedback that is specific, issue focused, and based on observations. It can be given through praise or criticism. Be direct when delivering a message, be sincere and avoid giving mixed messages. When providing positive feedback, express appreciation and when providing negative feedback, express concern (communicates a sense of importance and care). 
• Be proficient in blueprint drawing interpretation  
  • Be able to understand blueprint drawings and identify how to assemble the unit with proper quality and safety precautions.  
• Have strong leadership skills, including: self-awareness, the ability to adapt communication to the situation and the ability to inspire and motivate others.  
• Engage and motivate employees to enhance production quantity and maintain high production     
  • Encourage positive, desirable behavior that improves the flow of the line through feedback, incentives, rewards and recognition. Encourage employees to develop innovative ideas that could improve current processes.  
• Lead by example 
  • Act like an owner and make decisions based on the greater good of Harmon and our objectives. Be proactive and accountable. Recognize that there is always a part of the projects that you can impact in a positive way. Exhibit the behavior you wish your employees to emulate. 
• Train new and current employees 
  • Blend in-person and online training to accommodate each employee and ensure they have retained the information being taught. Provide hands-on training so they can apply what they have learned before having to translate the skills into day-to-day tasks. Allow employees to learn at their own pace with reasonable consideration.  
• Carry out supervisor responsibilities within Harmon policies 
  • As the second point of contact for employees and Team Leaders, you address concerns when they arise. Technical issues can be addressed by the Team Leaders. Issues regarding safety or quality and any employee concerns should be escalated to the Manufacturing Leader.  
• Partner with the Manufacturing Leader on balancing the line with workers 
  • Determine the skill set of employees within the shop compared to the ideal skill set desired to effectively run the projects. Balance employees on all lines to create the best equilibrium possible and achieve the highest productivity and efficiency results. 
• Ensure shop employees are working diligently to meet production goals by motivating, answering questions and providing support when needed. 
• Participate in the Culture Committee 
  • Partner with the MFG leader and Area process leads to help define and create strategies for Harmon’s organizational culture goals, working to make Harmon an employer of choice. Report findings and action plans to Plant and Shop Manager. 
• Meet daily production goals 
  • Monitor the lines to ensure employees are working effectively. Delegate and provide support to the line, when needed, to ensure the daily production goals are met.  
• Address delays and develop corrective measures needed to take  
  • Determine the root cause of issues on the lines and develop a plan to resolve issues and communicate to the team when applicable.  
• Attend daily Tier 2 meeting  
  • Review the production goals, previous targets safety updates, and expected arrival of materials with leaders and office staff. 
• Lead daily Tier 1 meeting with assigned employees  
  • Review safety updates, quality updates and production updates with all employees on your current project/line. Suggestions and recognitions can also be discussed and are highly recommended during this meeting. 
• Hour by Hour management  
  • Review performance on hour-by-hour boards, and audit safety, quality and visual workplace standards.  
• Problem Solving  
  • Lead and participate in problem solving, root cause analyses, kaizen events and continuous improvement planning. 
• Load and unload truck by hand, and forklift, if needed 
  • Be able to load and unload material from a box truck or flatbed utilizing several different equipment options. 
• Fabricate and/or assemble framing units using manual and power tools, if needed 
  • Cut extrusions to appropriate length for assemble purposes, in accordance with fabrication drawings.  
• Stage product by hand, dolly or forklift, if needed 
  • Place materials in appropriate areas as outlined by job specifications.     
• Sort, handle and install frames using appropriate gaskets, accessories and sealant, if needed  
• Regulate workload based on daily production goals 
  • Ensure people are balanced in appropriate workstations to complete daily production goals. Ensure fabrication has necessary equipment in place to meet production needs. 
• Stage glass to A-frame by hand or overhead crane, if needed 
  • Follow the Standard Operation Procedure (SOP)/Job Hazard Analysis (JHA) on how to perform task safely and appropriately. 
• Pull and stock inventory per job by hand, forklift, scissors lift and/or overhead crane 
• Monitor Smartsheet reports 
  • Ensure daily production is being maintained throughout the day and tasks are being completed in an orderly fashion. 
• Review fabrication packages to understand all of the parts needed to assemble the units for the job.    
• Complete inspection logs of equipment and inform the Manufacturing Leader of any non-compliant machinery. 
• Coordinate with CNC Programmer to ensure accurate codes are created in the appropriate order  
• Develop best practices that provide the most effective flow for the project to run. Incorporate input from the team to ensure the most valuable ideas are being utilized. 
• Lead and participate in the kaizen (structured problem solving) process. Time, effort and resources needed depend on the magnitude of the issue required to be resolved. Lead processes in which you are responsible for overseeing. Support larger initiatives.  
• Participate in and drive our continuous improvement efforts by identifying opportunities for streamlining work and reducing cost and waste. Motivate employees to participate in improving their workplace both physically and financially.  
• Assist in the creation and development of standard work instructions 
  • Describe the purpose of the work instruction and how to complete specific tasks in the most efficient and safest manner while achieving the highest quality. Decide on formatting and ensure the document is short, simple and clear.  
• Inspect units periodically to ensure they are being built safely and meet the quality standards. Refer to the QA/QC (Quality Assurance/Quality Control) program which outlines the quality procedures that will be conducted on a daily basis for the job.  
• Adhere to the job/project specific quality procedures outlined in the document provided at the beginning of each job.  
• Ensure all employees follow safety policies and procedures put in place to identify risks in the workplace. Ensure all employees have received proper training to eliminate the potential for injuries within the workplace. Ensure all tools and equipment are in good working order. Establish an environment that encourages open communication to report safety events when observed. 
• Assist in the development of Job Hazard Analysis 
  • Focus on the relationship between the worker, task, tools and work environment to identify proactive measures to prevent job hazards.   
• Conduct a meeting at the beginning of each shift in which employees engage in specific exercises that help them loosen muscles that are vital to completing their daily jobs functions. 
• Maintain certification in operating cranes and forklifts 
• Maintain training and certification in operating cranes and forklifts based on OSHA requirements. 

Strengths that are important to Harmon 

Collaborate 

Encourage collaboration with your peers and leaders 

Focus on results 

Maintain a strong desire to execute through customer focus and attention to detail 

Do the right thing 

Deliver excellence, treat each other with respect 

Be flexible 

Adjust quickly and effectively to shifts in business and project needs 

Value a balanced life 

Reward each other’s contributions and cultivate a welcoming environment 

Attain clarity and alignment 

Ensure you have clarity and alignment before moving forward 

Our Benefits

Apogee and our brands are an Equal Opportunity Employer.

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