Corporate Receptionist

AustralianSuper · Melbourne

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At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members. We are dedicated to building a high-performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.

Your New Role

  • As Receptionist, you will support the front of house operations for our Melbourne office. You will greet visitors, help maintain an efficient and well-maintained reception area and work closely with colleagues across AustralianSuper offices to support a ‘one fund’ culture.

  • Key duties include but are not limited to;

  • Greet guests and undertake general reception duties, responding promptly to queries, building rapport and creating a positive impression for visitors.

  • Set up meeting rooms for internal and external visitors, including setting up and testing video conferencing facilities.

  • Provide effective office support, including organising meetings and teleconferences, catering, expense management, filing, correspondence and invoicing.

  • Assist with the procurement of appropriate stationery when required.

  • Liaise with vendors and suppliers, including arranging payment of invoices and resolving issues that arise.

  • Work collaboratively with the team, sharing information and contributing proactively and flexibly.

  • Identify and communicate opportunities for process improvement.

  • Provide local knowledge to assist colleagues in other offices arranging travel to the Melbourne office.

What You’ll Need

  • Previous experience in a front of house role requiring a high level of customer or client interaction.

  • Exceptional verbal communication skills and the ability to build rapport quickly.

  • Proficiency in Microsoft Office, including Word, Excel and PowerPoint, with experience editing and formatting complex documents.

  • Experience with relationship management tools.

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