Digital UX Strategist, Consultant
Blue Shield of California · Oakland
Your Role
The Digital Experience, Design and Content (DEDC) team’s User Experience team is responsible for the user experience and look and feel of Blue Shield of California’s digital products and websites. The Digital UX Strategist, Consultant will report to the Sr. Manager of User Experience. In this role you will play a critical role in contributing to Blue Shield of California’s future‑state digital products by defining end‑to‑end experience strategy across complex member, provider, employer, and prospect journeys. You will operate as an individual contributor and emerging thought leader, translating business and customer needs into cohesive, AI‑enabled, and scalable solutions. Your work will influence product strategy, experience quality, and the organization’s ability to deliver personalized, modern digital experiences at scale.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
The Digital Experience, Design and Content (DEDC) team’s User Experience team is responsible for the user experience and look and feel of Blue Shield of California’s digital products and websites. The Digital UX Strategist, Consultant will report to the Sr. Manager of User Experience. In this role you will play a critical role in contributing to Blue Shield of California’s future‑state digital products by defining end‑to‑end experience strategy across complex member, provider, employer, and prospect journeys. You will operate as an individual contributor and emerging thought leader, translating business and customer needs into cohesive, AI‑enabled, and scalable solutions. Your work will influence product strategy, experience quality, and the organization’s ability to deliver personalized, modern digital experiences at scale.More jobs at Blue Shield of California · Design jobs in San Francisco