Program Specialist
EF Education First · Budapest
Program Specialist
Budapest Office
At EF Language Abroad, we believe that the world is better when people try to understand one another.
Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives with our immersive short-term and long-term language courses across different languages in the countries where they’re spoken.
Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.
Are you ready for a rewarding role in a truly international environment?
As a Program Specialist, you will promote our Global EF Language Abroad programs to potential students with the support of your local and Global Program Teams. You will engage with customers personally, via email, and over the phone, guiding them from their first inquiry until they return home from their trip. This role reports directly to the Country Product Manager and is part of the management track, offering clear development opportunities toward leadership and team management responsibilities.
This opportunity is designed for professionals with a few years of relevant experience who are ready to take the next step in their career progression.
Your key responsibilities will include:
Developing and Executing Local Market Growth Strategies: Apply your understanding of the local market to drive customer acquisition and optimize performance, using data-driven approaches and strategic planning to expand customer reach and impact.
Assisting in Training and Development of Program Staff: Support the growth and professional development of Junior Program Coordinators and Program Coordinators through structured guidance and ongoing mentorship
Promoting Language Study Abroad Programs: Use our internal database to sustain a successful long-term promotion strategy
Assisting in Training and Development of Program Staff: Support the growth and professional development of Junior Program Coordinators and Program Coordinators through structured guidance and ongoing mentorship
Excellent Communication: Maintain a high-volume of outbound tele-promotion calls daily to potential students
Team Spirit: Motivate yourself and your team to reach individual and team promotion goals with a positive, competitive attitude
Relationship building: Represent EF Language Abroad at fairs and Universities to meet prospective students throughout the year
Teamwork: Build strong relationships with our global and diverse Promotion and Campus Teams to provide students with the best EF Language Abroad experience
*This position is fully on-site. We believe that in-person collaboration enhances creativity, enables spontaneous exchange of ideas, and fosters strong team cohesion, elements that are essential for achieving outstanding results.
What We’re Looking For:
Working fluency in English (reading, writing, speaking)
Full fluency in Hungarian (reading, writing, speaking)
Full working rights in Hungary
Someone who is detail-oriented with a ‘can-do’ attitude
Excellent communication and interpersonal skills
3+ years’ experience in customer service and/or Telemarketing
Degree in a relevant field (Business, Hospitality, or a related discipline) or equivalent work experience
Experience living, working, or studying abroad is a plus!
All additional languages are a plus!
What EF Budapest offers:
Discounts on EF programs for Staff, and Staff Friends and Family for all EF Programs
Free use of EF Hello: a premium Language Learning App
Tuition Reimbursement for continued Education
Discounts with our global hotel and travel partners
Referral Bonus for all referred staff hires (equivalent for 500 USD)
And much more…
Career Growth at EF Language Abroad
At EF Language Abroad, we offer a structured Career Ladder for our Program roles, designed to provide clear and transparent opportunities for progression every 6–12 months based on performance. Each stage includes defined performance metrics and tailored development plans to support your growth, helping you build skills, reach your potential, and advance your career with confidence.
We encourage you to ask more about our Career Ladder during your interview process.
At EF Language Abroad we are dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.
Ready to open the world through education?
Apply now! You will receive a response to your application within 10 business days, from a real person. We do not use AI to screen our applicants CVs. #LI-MC2