Facilities Specialist
Facilities Management Express · Remote
Facilitates Management eXpress is hiring for Facilities Specialist! As our Facilities Specialist, you’ll help customers get the most out of their facilities and maintenance operations. You’ll serve as a subject-matter expert in asset management, capital planning and forecasting, facility management, and related areas.
Every customer organization is different, which is what makes this role interesting. You’ll assess each customer’s needs, scope the right approach, make a clear case for it, and deliver projects efficiently, driving results for both the customer and FMX.
As the Facilities Specialist, you will:
- Communicate with customers and prospects to gain a more thorough understanding of their business needs and document them effectively.
- Travel weekly to customer sites across the country. This is a travel-heavy role, with multi-day trips spent on site walking buildings and working alongside customers and FMX team members.
- Propose new features to FMX’s flagship product, communicate their business value, and show how we will achieve ROI.
- Prepares assessments and recommendations to help our customers improve their facilities and maintenance operations.
- Conducts walk-through surveys to assess the condition of mechanical, electrical and plumbing systems, structure and foundations, interiors, common areas, exterior walls, windows, roofs, site work improvements, and more.
- Interviews property owners, occupants, key site personnel and local government officials to obtain information concerning the subject property’s condition.
- Reviews repair/improvement cost information, certificate(s) of occupancy, maintenance reports and logs, building and fire department inspection reports, and similar information to determine the condition of the building.
- Document facility and asset information through photographs, digital data capture, and analysis which includes details about the systems, their conditions, and physical deficiencies to be remedied.
- Prepares estimated costs to remedy building deficiencies and document alternative approaches.
- May act as subject matter expert to aid the customer in cost justifications, equipment selection, and other consultative work.
Requirements
- Bachelor’s degree (BA/BS) in architecture, engineering, construction management, or a related field, or an equivalent combination of education and experience is preferred.
- Experience in commercial building evaluation, commercial design, facilities, or construction.
- Recent graduates and early-career candidates with relevant coursework, internships, or hands-on experience are encouraged to apply.
- Ability to travel weekly, 50% or more of the time, to customer sites nationwide.
- Familiarity with building systems such as site work, structural, building envelopes, and MEP, or a strong interest in learning them.
- Strong written and verbal communication skills, including the ability to explain technical information clearly to non-technical customers and partners.
- A customer-focused approach, with a commitment to providing timely, reliable, and courteous service.
- Comfort presenting information verbally and in written or presentation form to a variety of audiences.
- Working knowledge of basic financial concepts, including calculating percentages, discounts, and costs, and a willingness to build skills in financial analysis.
- Strong problem-solving and analytical skills, with the ability to follow instructions and work through challenges independently.
- Proficiency with Microsoft Office (Excel, Word, PowerPoint) and Google Suite, and the ability to quickly learn FMX products and related technologies.
- Strong time management and organizational skills, with the ability to manage multiple projects at once.
- Experience in facility management, building engineering, HVAC/mechanical technology, construction, project management, or maintenance supervision is a plus.
- A match with our core pillars: Teamwork, Integrity, and Excellence.
We welcome candidates at all stages of their careers. Experience or exposure in any of these areas is a plus:
- Facility management or facilities coordination
- Building engineering or building operations
- HVAC/mechanical technology or skilled trades
- Construction, project management, or project coordination
- Maintenance supervision, maintenance technician, or related roles
- Architecture, engineering, or construction management studies, internships, or co-op.
Certifications are not required. We value candidates who have them or are interested in pursuing them:
- Certified Facility Manager (CFM), Facilities Management Professional (FMP), or Facility Management Fundamentals
- Building Operator Certification (BOC)
- EPA 608 Certification (HVAC systems)
- IFMA or BOMA courses or certifications
- OSHA 10 or OSHA 30 safety training
- Other relevant certifications, coursework, or trade training
The hiring process for this role:
- Apply! Submit your resume and answers to the application questions below via the Workable portal.
- Phone screen with People Ops: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc.
- Hiring manager conversation: A 60-minute conversation with the hiring team. Be prepared to discuss your background as well as what you’re looking for in your next role and what direction you see your career path taking. Also, this is a great time for you to ask questions about the expectations for this role, team culture, etc.
- Final Interview: A 45-60 minute peer interview with key teammates that you’ll be working with on a daily basis.
- Offer & Onboarding: Candidates who receive an offer will be required to complete a background check prior to onboarding. New hires are also expected to work onsite at our Columbus, OH office during their first week to complete onboarding and connect with the team in person.
Benefits
FMX Benefits and Life at FMX:
- You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company.
- Competitive benefits: 100% company-paid health, dental, vision, long and short term disability, and life insurance.
- Work from home: At FMX, we are remote first, but you’re welcome to use our office as you need. We have one all-company event a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator.
- Home office stipend: We’ll give you everything necessary to do your job (company-sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture, and accessories. You will also get $60/month toward your home internet connection.
- Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?
- Flexible Schedule: We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines.
- You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously.
Compensation:
- We will offer a base salary, as well as a Performance Bonus. Total on target earnings are expected to be $65,000 - $80,000.
- 401(k) and medical / dental / vision / short and long term disability / life insurance.
Other considerations: The candidate for this position can be located anywhere in the US.
Company:
FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/
Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.