Call Center Sales Associate
iSupport Worldwide · Pasig City · PHP 70,000/month (stated in the posting)
Responsibilities
Sales and Client Management
- Sell local and interstate relocation services.
- Address incoming sales leads via internet form fills, phone, text, and email.
- Receive and manage inbound telephone inquiries.
- Perform virtual surveys and set appointments for in-home surveys by other sales staff.
- Set follow-up steps and manage the sales process from start to finish.
- Close sales at a profitable ratio.
- Coordinate with the external sales team.
- Develop new referral sources and foster client relationships.
- Provide client management and consultative selling.
Estimating, Quoting, and CRM Entry
- Prepare accurate estimates and quotes for relocation services using the company’s software.
- Analyze customer needs and provide tailored solutions.
- Ensure all quotes are competitive and meet company profitability standards.
Business Development
- Work from lists of prospects, such as Realtors, company contacts, universities, restoration companies, and others, to identify the right person to make referrals and/or buying decisions.
- Make connections via telephone and electronic communications.
- Set up appointments for sales staff and otherwise help to close business.
- Identify and pursue new business opportunities.
- Develop strategies to expand the company’s market presence.
- Build and maintain relationships with potential clients and partners.
- Log business development activity in the company’s CRM software.
Requirements
- Prior sales or customer service experience is a plus.
- Positive and energetic personality with excellent communication skills.
- Ability to succeed in a fast-paced, dynamic environment.
- Ability to become proficient in the company’s estimating and quoting software.
- Creative problem-solving skills.
- Proficiency in Microsoft Word, PowerPoint, and Excel.
- BA degree or equivalent, or one year of related work experience.
Benefits
- Free lunch meal, fruits, snacks, and drinks
- Onsite gym with a free professional instructor
- Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
- Weekly engagement activities with prizes that are up to 3,000 PHP
- Free upskilling academy to improve your performance and skillset
- State-of-the-art facilities from toilets to your workstation
- Amenities such as sleeping quarters, game area, chat room, shower room
More jobs at iSupport Worldwide · Retail & Store jobs in Pasig City