IT Support Specialist II

Mission Support and Test Services · North Las Vegas

The IT Support Specialist II provides intermediate-level technical support, system administration, and customer service across enterprise desktop, hardware, software, and peripheral environments. Functioning primarily as Tier 2 escalation support, the incumbent investigates and resolves complex technical issues escalated from Tier 1, manages identity access and administrative services, and ensures high availability and operational readiness of end-user computing systems. This position also champions environmental, safety, health, and quality (ESH&Q) standards across all daily operations.

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Sites (NNSS) for the U.S. National Nuclear Security Administration (NNSA), a semi-autonomous agency within the U.S. Department of Energy (DOE). The NNSS is an enterprise of special-purpose, multi-mission, high-hazard experimentation facilities delivering technical and service solutions in partnership with the National Laboratories. Our collaborative work supports the government’s most important national security missions. (See NNSS.gov for our unique capabilities.) Our 3,000+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today.

• MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more.

• MSTS is a limited liability company consisting of Honeywell Aerospace, Amentum, and HII Nuclear Inc.

More jobs at Mission Support and Test Services · Infrastructure & IT jobs in North Las Vegas