F&B Manager

Accor · 6th of October City

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Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

We are seeking an experienced and dynamic F&B Manager to join our hospitality team in 6th of October, Egypt. In this pivotal role, you will oversee all food and beverage operations, leading a talented team to deliver exceptional dining experiences while maintaining operational excellence and profitability. As an F&B Manager, you will be instrumental in shaping our culinary vision, driving innovation, and ensuring every guest interaction reflects our commitment to outstanding service and quality.

**General Operations:**

• Oversee all aspects of food and beverage operations across multiple outlets, including restaurants, bars, and banquet facilities
• Maintain rigorous adherence to health, safety, and hygiene standards in compliance with local regulations
• Implement and enforce departmental policies, procedures, and service standards consistently across all venues
• Monitor and optimize operational efficiency to maximize productivity and minimize waste

**Financial & Budget Management:**

• Develop, manage, and monitor F&B budgets, controlling costs while maintaining quality standards
• Analyze financial reports and key performance indicators to identify trends and opportunities for improvement
• Manage vendor relationships and negotiate contracts to secure competitive pricing without compromising quality
• Implement cost control measures and inventory management systems to enhance profitability

**Team Leadership & Development:**

• Recruit, train, and mentor F&B staff, fostering a culture of excellence, accountability, and continuous improvement
• Supervise daily operations and provide coaching to ensure consistent service delivery and staff engagement
• Conduct performance reviews and create development plans to support career growth and retention
• Lead by example, demonstrating professional behavior and commitment to our service standards

**Customer Experience & Service Excellence:**

• Ensure exceptional customer service across all F&B outlets by maintaining high service standards and attention to detail
• Address guest concerns and feedback promptly with empathy and professionalism, turning challenges into opportunities
• Collaborate with other departments to coordinate special events, banquets, and group functions seamlessly
• Gather and analyze customer feedback to drive continuous improvement in service and offerings

**Strategic Planning & Innovation:**

• Develop and implement strategies to enhance menu offerings, pricing, and promotional activities
• Identify opportunities for innovation in service delivery, menu development, and operational processes
• Plan and organize staff training programs and team-building initiatives to strengthen departmental cohesion
• Prepare the department for audits and inspections, ensuring full compliance and readiness

**Administrative & Coordination:**

• Manage scheduling, staffing levels, and shift planning to optimize coverage and operational needs
• Maintain accurate records, documentation, and reporting related to F&B operations
• Communicate effectively with senior management, providing regular updates on performance and strategic initiatives
• Coordinate with suppliers, service providers, and internal departments to ensure seamless operations

Qualifications

**Required Qualifications:**

• Minimum 5 years of professional experience in a food and beverage department within a hospitality setting
• Minimum 3 years of supervisory or team leadership experience
• Proven expertise in F&B operations management, including restaurants, bars, and/or banquet services
• Strong knowledge of food safety regulations, hygiene standards, and health compliance requirements
• Excellent communication skills in English (written, spoken, and read); fluency in Arabic is highly desirable
• Demonstrated ability to manage budgets, analyze financial data, and control costs effectively
• Proficiency with F&B management systems, point-of-sale (POS) systems, and Microsoft Office applications
• Strong organizational, time management, and multitasking abilities
• Exceptional interpersonal and conflict resolution skills with the ability to work collaboratively across departments
• Flexibility to work varying shifts, including evenings, weekends, and holidays as operational needs require
• Ability to remain calm, focused, and resilient under pressure in a fast-paced environment

**Preferred Qualifications:**

• Diploma or degree from a recognized hospitality school or university
• Experience working in 4-star or 5-star hotel properties
• Background in event coordination and banquet management
• Knowledge of vendor negotiation and procurement processes
• Experience with revenue management and pricing strategies
• Proficiency in additional languages (French, Italian, or other languages)
• Certification in food safety or hospitality management
• Track record of successfully implementing operational improvements and cost-saving initiatives
• Experience mentoring and developing high-performing teams
• Familiarity with local Egyptian hospitality standards and cultural practices

Additional Information

• Previous experience in the hospitality industry.
• Egyptian nationality is accepted.
• Strong interpersonal and problem solving abilities.
• V. Good in English, additional languages are a plus.

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