Junior People Advisor
Accor · London
Company Description
We’re looking for a confident and proactive Junior People Advisor to join our People team at Ennismore, supporting our teams at Home Base: London throughout their journey with us.
This is a great opportunity for someone who loves the detail and getting things done but also wants to grow their experience in employee relations and advising managers. One day you might be welcoming a new starter or preparing payroll changes, and the next you could be supporting a manager with a people query or helping bring an engagement initiative to life.
Our People team are a creative and ambitious bunch. We work hard, support each other, and get stuck into all sorts of projects across the employee journey. If you enjoy building relationships, keeping things moving and helping people have a great experience at work, we’d love to hear from you.
Job Description
What you’ll do…
Be there for our people
- Be a friendly and approachable first point of contact for our teams, answering day-to-day People & Culture questions and knowing when to involve the wider team.
- Build strong relationships with team members and managers, helping them feel supported throughout their time at Ennismore.
- Work closely with the People & Culture Manager to provide clear, practical guidance on our people processes and policies.
- Handle sensitive information with care, discretion and a thoughtful approach.
Support the employee journey
- Manage the administration of key moments throughout the employee journey, from someone accepting their offer to their last day with us.
- Make sure our new peeps have a great joining experience, alongside preparing contracts and starter paperwork, completing right to work and reference checks, arranging system and equipment set-up, and coordinating inductions.
- Keep in touch with new starters and managers before and after their start date, helping everyone feel prepared and settled.
- Track probation periods and support managers with the paperwork and conversations that come with them.
- Prepare changes to employment, letters, and other people-related documents.
- Coordinate the leaver process, including paperwork, exit interviews and making sure the right teams have the information they need.
Grow your advisory and employee relations experience
- Support managers with everyday people matters, including absence, performance, and probation, helping them understand the next steps and where to find guidance.
- Work alongside the People & Culture Manager on employee relations matters, including investigations, disciplinaries, and grievances, helping to coordinate meetings, prepare documents and keep records up to date.
- Take ownership of more straightforward queries and cases as your experience grows, with support and guidance.
- Spot concerns or patterns early and raise them, helping us take a fair, consistent, and thoughtful approach.
- Keep up to date with employment legislation and changes to our policies, building your confidence in applying them to day-to-day situations.
Keep our people data and processes in good shape
- Keep employee information and our People platforms in good shape, including recording changes, absences, and other key information.
- You’ll be involved in the monthly payroll and benefits process, making sure people changes are accurate and submitted on time.
- Prepare and support monthly people reporting, including data on headcount, absence, turnover, and other trends.
- Help us stay organised and compliant through regular checks, accurate records and a keen eye for anything that doesn’t look quite right.
Bring learning, engagement and culture to life
- Coordinate training sessions and learning programmes, communications, attendance and all the details that help sessions run smoothly.
- Keep training records up to date and support with reporting on participation.
- You’ll take the lead on engagement activities, communications and events that help our Home Base team feel connected.
- Support on people projects and initiatives across the employee journey, from wellbeing and development to giving back to our communities.
- Bring your ideas to the table and help make them happen.
Qualifications
What we’re looking for…
- You have previous experience in a People & Culture or HR role and are ready to build on what you’ve learned.
- You’ve had some exposure to employee relations or supporting managers with people matters, and you’re keen to develop your confidence and knowledge.
- You have a good understanding of the basics of UK employment practices and are curious about keeping your knowledge up to date.
- You’re a natural people person who enjoys building relationships and supporting the people around you. You’re approachable, and people feel comfortable coming to you.
- You’re organised, proactive and have an eagle eye for detail, even when you’re spinning multiple plates.
- You take ownership, follow things through and make sure nothing gets missed.
- You’re comfortable using systems and platforms.
- You can handle sensitive situations with care, use good judgement and know when to ask for support.
- You’re happy rolling up your sleeves and getting stuck into everything from administration and reporting to people projects and manager queries.
- You’re looking for a place where you can be you. No clones in suits here.
- You leave your ego at the door, enjoy doing things differently and want to be part of a team that works hard, supports each other and has fun along the way.
Additional Information
What’s in it for you…
- 25 days holiday plus bank holidays, pension and life insurance
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- Experience a night at one of The Hoxton Hotels in London during your first 3-months
- Extra time off to volunteer with one of our partner charities
- Cycle to work scheme
- Great discounts across the entire Ennismore and Accor brands
- The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.