GMx-MS Solution Architect-Senior Manager
EY · Bengaluru
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GMx | FINANCE MANAGED SERVICES
Solution Architect, Finance Managed Services
Lead differentiated, executable, and value-led Finance Managed Services solutions and accelerate FMS growth with global account teams.
Position Title
Solution Architect, Finance Managed Services Solution
Experience
15 to 25 years
Work Model
Hybrid, minimum two days per week in office; flexibility across global time zones (US, Europe, APAC)
JOB PURPOSE
The FMS Solution Architect leads complex, strategic, and multi-country finance pursuits and develops proactive points of view that create demand with EY account teams. Combining deep finance domain expertise, commercial acumen, executive stakeholder management, and an understanding of AI and automation, the role integrates process, people, technology, data, transition, governance, and commercials into differentiated, executable, and value-led FMS solutions. The role also develops solutioning talent, strengthens reusable capabilities, and provides senior oversight from opportunity shaping through mobilization.
PRINCIPAL ACCOUNTABILITIES
Accountabilities
Major Activities
Key Performance Indicators
Complex Deal Leadership and Pursuit Solutioning
- Lead solution architecture for complex, strategic, multi-process, and multicountry FMS opportunities, including proactive pursuits, RFIs, and RFPs.
- Define the pursuit solution strategy, differentiated value proposition, design principles, assumptions, risks, dependencies, and executive storyline.
- Orchestrate inputs and resolve design trade-offs across account, finance, technology, AI, transition, delivery, pricing, commercial, legal, and risk teams.
- Lead client workshops, solution reviews, orals, and senior stakeholder discussions.
- Submission quality and timeliness; solution differentiation; pursuit progression and stakeholder feedback
End-to-End Solution
Architecture and Governance
- Own the integrated solution across scope, retained and managed activities, operating model, service placement, delivery locations, governance, controls, service management, workforce, and transition.
- Ensure alignment between the solution narrative, FTE sizing, transformation roadmap, pricing inputs, contractual assumptions, and delivery feasibility.
- Establish design governance, review quality, challenge unsupported assumptions, and maintain clear decision and dependency traceability.
Solution completeness and consistency; governance and review outcomes; delivery feasibility
AI-Enabled
Transformation and Value Creation
- Define practical AI, automation, analytics, data, and process improvement opportunities based on client priorities, process maturity, controls, and technology readiness.
- Integrate transformation initiatives into the future-state operating model, implementation roadmap, value proposition, and benefit case.
- Engage relevant technology and alliance specialists to shape credible and implementable solutions.
- Use-case relevance and credibility; transformation value identification; stakeholder acceptance
Commercial Strategy and
Business Case Leadership
- Shape commercial models through transparent baselines, workforce sizing, productivity assumptions, investments, benefits, sensitivities, volume mechanics, and dependencies.
- Partner with pricing and commercial teams to test competitiveness, affordability, risk, and sustainability.
- Provide senior challenge on value commitments and ensure that commercial positions remain aligned with solution and delivery assumptions.
- Model accuracy and traceability; commercial viability; stakeholder confidence
Transition and Mobilization Architecture
- Define transition approaches covering due diligence, knowledge transfer, wave planning, readiness, cutover, stabilization, governance, risks, and dependencies.
- Transition readiness and completeness; dependency management;
Accountabilities
Major Activities
Key Performance Indicators
- Align transition design with client timelines, in-flight transformation programs, technology releases, regulatory requirements, and delivery readiness.
- Ensure effective transfer of solution intent and commitments to mobilization and delivery leaders after contract signing.mobilization alignment
Market Activation and Account Team Enablement
- Create sector / account relevant FMS pitches, propositions, and points of view that articulate client issues, solution options, credentials, and value potential.
- Plan and deliver account-team sessions, roadshows, workshops, and targeted campaigns to build understanding of FMS and identify opportunities.
- Partner with account and service-line leaders to qualify demand, shape opportunities early, and maintain a focused pursuit pipeline.
- Capture market feedback and convert it into improvements to offerings, assets, and enablement content.
- Account-team engagement; qualified opportunity creation; market feedback and proposition adoption
People Leadership and Team Development
- Lead, coach, and develop Managers, Seniors, and multidisciplinary pursuit teams across live opportunities and capability-building activities.
- Allocate work, set expectations, review outputs, provide timely feedback, and support individual development and career conversations. • Build an inclusive, collaborative, and high-performance team
- culture while balancing development opportunities with pursuit priorities.
- Contribute to workforce planning, recruitment, onboarding, and succession for the FMS solutioning capability.
- Team capability and development; quality and timeliness of team outputs; engagement and retention
Capability Building and Knowledge Management
- Build and maintain reusable solutioning assets, benchmarks, sizing methods, credentials, case studies, templates, and quality standards.
- Lead retrospectives and convert pursuit and delivery learning into improved methods and propositions.
- Promote consistent reuse, knowledge sharing, and collaboration across sectors, regions, and service lines.
- Asset quality and reuse; methodology adoption; continuous improvement
Executive Stakeholder
Collaboration and Deliverables
- Build trusted relationships with EY leaders, account teams, client sponsors, CFO organizations, procurement, and transformation stakeholders.
- Produce and oversee executive-ready narratives, presentations, models, decision materials, and review responses.
- Communicate complex trade-offs clearly, secure decisions, and maintain alignment across a global, matrixed stakeholder group.
- Deliverable quality; milestone adherence; stakeholder satisfaction
- Sector and Market Leadership
- Global and Pursuit Complexity
- Experience across one or more industry sectors, with the ability to translate sector-specific finance processes, regulatory considerations, operating-model choices, market trends, and value drivers into relevant FMS propositions.
- Experience leading complex, multi-country pursuits involving multiple finance processes, delivery locations, technology platforms, transition waves, commercial constructs, and executive stakeholders in a global, matrixed environment.
- INTERACTIONS
Internal Interactions
- Account and pursuit leaders; GMx and service-line leadership
- Finance SMEs; sector specialists; AI, data, technology, and alliance teams
- Delivery, transition, pricing, commercial, contracting, legal, risk, workforce, and talent teams
External Interactions
- Client sponsors, CFO organization, finance and business stakeholders
- Client procurement, RFP, technology, data, and transformation teams
- Relevant third-party platform, technology, and ecosystem stakeholders
- DIMENSIONS SKILLS AND KNOWLEDGE
Educational Qualifications
- Bachelor’s degree in finance, accounting, business, economics, engineering, technology, or a related discipline.
- A postgraduate or professional qualification such as MBA, CA, CPA, CMA, ACCA, CFA, or equivalent is advantageous.
Functional and Commercial
Skills
- 15 to 25 years of experience in FMS, finance transformation, F&A outsourcing, GBS/shared services, consulting, solution architecture, transition, or finance operations. • Deep end-to-end understanding of finance operations, with depth in one or more areas such as P2P, O2C, R2R, FP&A, reporting, treasury, tax, or specialist accounting.
- Demonstrated experience leading complex pursuits, operating-model design, workforce sizing, transformation roadmaps, transition architecture, and business cases.
- Strong commercial judgment across pricing drivers, productivity, investment, benefits, contractual assumptions, risk, and value commitments.
- Advanced PowerPoint and Excel skills, with the ability to create and review executive-ready narratives and analytical models.
Market and Leadership
Skills
- Experience creating propositions, pitches, and account enablement content and leading senior accountteam or client sessions.
- Proven ability to lead, coach, and develop teams and to mobilize multidisciplinary contributors without direct reporting-line authority.
- Executive presence and credibility with senior EY and client stakeholders, including CFO organizations and account leadership.
Technology Knowledge
- Working knowledge of AI-enabled finance, automation, analytics, controls, service management, KPIs, SLAs, governance, and commercial modeling.
- Exposure to SAP, Oracle, JDE, Workday, Concur, BlackLine, Coupa, HighRadius, or comparable finance platforms and tools.
Behavioral Skills
- Strategic and structured problem-solving; commercial judgment; executive communication and influence.
- Ability to challenge assumptions, navigate ambiguity, resolve trade-offs, and make decisions with incomplete data.
- Collaborative leadership; talent development; strong organization; resilience; and attention to detail.
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