Senior Manager, UK Strategic Partnerships
Greystar · London
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
The Senior Manager, UK Strategic Partnerships is responsible for supporting the Senior Director in driving the growth of Greystar's UK third-party portfolio by originating, negotiating and winning new consultancy and operational mandates with institutional investors, owners and developers, and for closing them through to signed agreements. Day to day duties include building and managing the pipeline, assessing and underwriting opportunities and shaping asset strategies, leading pitches and the negotiation of Heads of Terms (HoTs) and Property Management Agreements (PMAs), and preparing & presenting RFP proposals. The role has a specific focus on purpose-built student accommodation (PBSA) and requires exceptional knowledge of the UK living sector and its owners, operators and developers.JOB DESCRIPTION
Key Role Responsibilities
- Contribute to and deliver the UK third-party growth strategy and business plan led by the Senior Director, setting targets for assets under management, mandates won, fee income and pipeline conversion.
- Originate and build the UK third-party pipeline, with a specific focus on PBSA, by identifying and cultivating relationships with institutional investors, capital partners, owners, developers and agents, drawing on exceptional knowledge of the UK living sector and its market participants.
- Prepare and deliver pitches, tenders and RFP responses alongside the Senior Director, presenting Greystar's operating track record, value proposition and tailored asset strategies to investors, owners and developers.
- Assess opportunities from micro-location and financial perspectives, working closely with Client Services and Operations teams to ensure all assumptions have been reviewed, are coordinated and are commercially sound.
- Negotiate and agree HoTs and PMAs, fee structures with owners and investors, navigating internal approval processes with support from in-house counsel, and drive each opportunity from initial lead through to a signed PMA.
- Work with Asset Management, Finance and Operations to agree the operating and commercial terms needed to close PMAs, hand new mandates over to the operational teams on signing, and support strong performance for existing third-party clients.
- Work with Client Services to develop and present asset strategies and business plans for prospective and existing third-party assets, aligned to owners' objectives.
- Monitor market trends, competitor platforms, capital flows and investment sentiment across the UK living sector, with an emphasis on PBSA, including student demand, university partnerships and new supply, to inform business development strategy and identify new opportunities.
- Support the development of junior team members through training and best practice.
- Track the pipeline, projected management fees and timing, provide input into the annual business goals and budget for the UK third-party business, and report progress regularly.
- Maintain and grow relationships with existing and new third-party clients, gathering feedback, resolving concerns promptly and driving retention and follow-on mandates.
- Represent Greystar at industry events and in high-profile client meetings to build brand visibility and relationships with target investors, owners and developers.
- Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.
Knowledge & Qualifications
- Educated to degree level or equivalent in a related business or analytical subject; such as finance, business management, real estate, accounting, economics, mathematics, statistics, science or engineering.
- IT literate and fully conversant with all Microsoft packages including PowerPoint (Advanced level) and Excel (Advanced level).
- Exceptional knowledge of the UK PBSA market and wider living sector (including BTR and other alternatives) and of its owners, operators and developers, together with a strong understanding of third-party capital and mandate structures.
Experience & Skills
- Significant senior-level experience in business development, investment agency or capital partnerships within the UK living sector (with a specific focus on PBSA), with a proven track record of originating and winning third-party consultancy and operational mandates.
- Proven quantitative and qualitative analytical skills to effectively assess sensitivities and pressure points during complex negotiations.
- Proven numeracy skills; including the ability to manage and maintain accurate cash flow information and to complete financial records, budgets, and other fiscal reporting information.
- Excellent written and verbal communication skills; including the ability to effectively write and present reports and information, and establish and maintain positive relationships and influence at all levels.
- The ability to research, analyse and present complex financial data.
- Demonstrable organisational and project management skills to juggle complex tasks and manage the workload of others, with the ability to work effectively under pressure, to deadlines and work flexibly in a change environment.
- A positive team player, with an adaptable and flexible approach along with ability to work collaboratively to drive results and support the wider team and business objectives.
- Experience negotiating HoTs and PMAs and leading RFP responses and client pitches, working with legal teams and ownership groups.
- Demonstrated experience generating leads and managing a new business pipeline from initial lead through to contract execution.
- Experience developing asset strategies and business plans for third-party owners or investors, and translating them into operational delivery.
- Executive presence, with the ability to influence stakeholders, build consensus and represent Greystar in high-profile client meetings and at industry events.
- Exceptional relationship-building skills and strong emotional intelligence, with the ability to build trust, understand stakeholders' needs and sustain long-term partnerships with investors, owners and developers.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
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