Elite Banker-Business Banking-Outbound_BRANCH BANKING_0468_4675_1034845

Kotak Mahindra Bank · Delhi

Elite Relationship Manager-HouseHold/Business Banking

Job Role:

Develops new and expands existing Customer relationships for liabilities (CA driven) and commercial assets.
Ensures high levels of customer service orientation and application of bank policy.
Cross sells existing bank products to customers.
Informs customers of new products or product enhancements to further expand the banking relationship.
Plans and conducts special sales initiatives and events for prospective and existing clients.
Coordinates with other group companies to provide seamless access to other products.
Maintains complete relationship record for assigned customer accounts.
Tracks customer complaints/queries and turnaround times for customer satisfaction

Job Requirements:

Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
Very good understanding of Trade and Forex & CA.
Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc
Understanding of MF and Insurance an added advantage Customer orientation,
High energy and drive.
Go getter attitude.
Self-motivated with a passion to achieve.