Jobs-Skills Analyst, Intelligence Products (IPPD) [Contract till 30 Dec 2028]

Government of Singapore · Paya Lebar

Apply on the company website

[What the role is]

[What you will be working on]

1. Jobs-Skills Intelligence & Sense-Making

·       Monitor labour market developments, business transformation, technology adoption and workforce trends to identify emerging implications for jobs and skills.

·       Analyse and synthesise information from multiple sources to identify meaningful trends, issues and opportunities.

·       Translate complex workforce and jobs-skills intelligence into clear, actionable insights relevant to stakeholder and organisational needs.

·       Maintain a forward-looking perspective on workforce transformation, future jobs and skills developments.

2. Intelligence Product Development & Management

·       Develop and manage Jobs-Skills Intelligence products, resources and use cases aligned to organisational priorities and stakeholder needs.

·       Define product objectives, intended users, use cases, expected outcomes and measures of effectiveness.

·       Translate intelligence into fit-for-purpose products such as insights, datasets, dashboards, frameworks, tools, articles and decision-support resources.

·       Maintain and enhance assigned products through regular refreshes, updates and prioritised improvements.

·       Apply AI and other appropriate tools to strengthen intelligence development, synthesis and product enhancement.

3. Stakeholder Needs & Use-Case Development

·       Engage enterprises, training providers, policymakers, intermediaries and ecosystem partners to understand workforce and skills challenges and intelligence needs.

·       Gather and synthesise stakeholder requirements, user feedback and other signals to inform product development and prioritisation.

·       Develop and codify new JSI use cases by translating stakeholder challenges into actionable intelligence products and measurable outcomes.

·       Validate products and use cases with stakeholders to strengthen their relevance, usability and applicability.

4. Product Adoption, Performance & Continuous Improvement

·       Track product adoption, utilisation, stakeholder feedback, performance and outcome indicators to assess effectiveness.

·       Identify opportunities to improve products, resources and user experiences based on evidence and stakeholder feedback.

·       Establish feedback loops to ensure user needs and usage insights inform product priorities and enhancements.

·       Support co-creation and capability-building efforts that encourage effective application of JSI in workforce and skills-related decision-making.

5. Cross-Functional Delivery & Partnership

·       Work closely with Product, Customer Success, Content Strategy, Partnerships and Analytics teams to coordinate the development, delivery, adoption and improvement of intelligence products.

·       Manage assigned projects and workstreams across multiple stakeholders, dependencies and priorities.

·       Facilitate alignment between intelligence generation, product development and stakeholder application.

·       Contribute effectively in independent, agile and multidisciplinary teams, adapting quickly as priorities and user needs evolve.

[What we are looking for]

Skills/Knowledge

• Strong analytical and critical thinking skills, with ability to interpret workforce, labour market and jobs-skills developments.
• Ability to synthesise complex information into actionable insights and fit-for-purpose products.
• Strong stakeholder engagement, communication, project management and cross-functional collaboration skills.
• Good product and user orientation, with ability to translate stakeholder needs into relevant solutions and improvements.
• Comfortable with data, analytics and AI tools to support intelligence development and decision-making.

Experience/Personal Traits

• Relevant experience in jobs-skills intelligence, workforce planning, analytics, strategy, economic development or related fields would be advantageous.
• Experience developing or improving products, resources, frameworks or workstreams based on stakeholder needs and feedback.
• Strong interpersonal skills and ability to work effectively with diverse stakeholders.
• Curious, agile and self-directed, with a strong interest in workforce transformation and future jobs and skills.
• Able to thrive in independent, agile and cross-functional teams.

Our Core Competencies (OCCs)

Thinking Clearly and Making Sound Judgements

• You collect and analyse different sources of information to aid your assessment of the problem at hand.
• You consider and evaluate possible solutions and propose the most appropriate one.

Serving with Heart, Commitment and Purpose

• You serve citizens with empathy while respecting standard operating procedures and policies. 
• You prioritise work tasks to deliver on agency and whole-of-government outcomes.  
• You show consideration for stakeholders by engaging them throughout a project and keeping them updated on plans and progress.

Working as One Public Service

• You understand how your work contributes to whole-of-government outcomes.
• You reconcile differences in opinions and develop a plan to achieve common goals. 
• You contribute and share information and knowledge within and across agencies.
• You build and maintain a strong network of contacts within and across agencies.

Working Effectively with Citizens and Stakeholders

• You actively reach out to citizens and stakeholders to gather feedback. 
• You identify gaps in meeting their needs and propose possible solutions to close these gaps.
• You work with citizens and stakeholders to co-create solutions to advance a common good.
• You explain policy intent and processes in a way that signals care and concern for citizens and stakeholders.

Improving and Innovating Continuously

• You constantly experiment with ideas to improve work processes and service delivery while managing risks and mitigating the potential impact of change. 
• You consider the perspectives of different stakeholders in your efforts to streamline work processes.

Keep Learning and Putting Skills into Action

• You proactively keep up with, and apply, new knowledge in your work domain.
• You seek and embrace learning opportunities for personal and professional growth within and beyond your work domain.
• You share your learnings with colleagues and encourage them to put new knowledge into practice.    

Successful candidates will be offered a contract until 30 December 2028.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume.  Please check out www.myskillsfuture.gov.sg for details on the CSP.

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