Global Derivatives Middle Office Trade Support Associate

JPMorgan Chase · Newark

Are you looking for an opportunity to transform your operating environment and take your career to the next level? Join our Global Derivatives Services Operations team!

As an Associate, you will be at the heart of one of JPMorganChase's most complex and high-impact operations functions, supporting the OTC Global Derivatives Services desk and Advisor business. This role offers unparalleled exposure to the breadth of products, services, and infrastructure across the firm, giving you the opportunity to:

Identify operational gaps and drive meaningful improvements
Scale processes through automation with a strong control mindset
Enhance the client experience across a diverse product suite

You will serve as a key point of contact across Credit, Legal, Compliance, Tax, Pricing, and other business areas – ensuring all OTC trades are accurately captured, lifecycle events are properly booked, and accounts are set up in full compliance with applicable regulations.

This role is an opportunity to develop deep product expertise, build cross-functional relationships, and lead strategic initiatives that have a measurable impact on the business.

Job Responsibilities

Business Partnership: Work closely with the Private Bank and JPM Advisory business to support and grow the OTC derivatives business, acting as a trusted operational partner
Trade Capture & Lifecycle Management: Accurately create and capture all trades and lifecycle events (e.g., resets, terminations, novations) in Risk Management Systems in a timely and controlled manner
Legal Documentation Support: Support the Dodd-Frank and ISDA legal documentation processes, including confirmations and regulatory reporting requirements
Intraday & End-of-Day Processing: Execute completeness and reconciliation checks to ensure all new trading activity is captured and general book management is processed accurately
Cross-Functional Collaboration: Work closely with Operations functions and infrastructure groups (Finance, Credit Risk, Collateral, Legal) to foster a "one team" approach to problem-solving and issue resolution
Controls & Compliance: Ensure all daily controls are diligently performed, completed, and signed off on a timely basis; escalate issues proactively and appropriately
Stakeholder Communication: Maintain clear, concise, and professional communication with all internal support teams to ensure timely and efficient resolution of queries
Strategic Initiatives & Process Improvement: Actively participate in and contribute to strategic initiatives; continuously look for opportunities to improve and evolve processes and business architecture
Automation Development: Identify manual processes within the team and develop automation solutions with a strong emphasis on risk and control awareness
Trade Flow Expertise: Develop a thorough understanding of end-to-end trade and lifecycle process flows across all supported product types

Required Qualifications, Capabilities & Skills

Derivatives Product Knowledge: Demonstrated understanding of derivatives and hedging products, including:
- Interest Rate Swaps & Cross Currency Swaps
- Credit Default Swaps
- Commodities & FX Products
- OTC Equity Derivatives: Options, Swaps, Accumulators/Decumulators, and Variable Pre-paid Forwards
Front-to-Back Operations Knowledge: Understanding of the full trade lifecycle including onboarding, ISDA & Dodd-Frank documentation, confirmations, settlements, and regulatory reporting
Infrastructure Awareness: Familiarity with the roles and interdependencies of key infrastructure groups (Finance, Credit Risk, Operational Risk, Legal, Collateral) and the downstream impact of trade support actions
Presentation & Roadshow Experience: Comfortable preparing and delivering clear, structured presentations and roadshows to Private Banking (PB) and JPMA Advisor teams, translating complex operational and product topics into accessible, audience-appropriate content
Communication Skills: Clear and confident communicator with the ability to collaborate across teams, explain complex concepts, and challenge constructively when appropriate
Flexibility & Commitment to Client Service: Willingness to work extended hours to provide timely support to West Coast-based PB and JPMA teams, ensuring consistent and high-quality service across all time zones
Attention to Detail & Ownership: Strong sense of accountability with meticulous attention to detail in a high-volume, fast-paced environment
Team Orientation: Collaborative team player who thrives in a pressurized and constantly evolving environment
Analytical & Numerical Aptitude: Strong quantitative reasoning and data interpretation skills
Problem-Solving & Project Management: Proven ability to identify root causes, manage multiple priorities, and see initiatives through to completion with appropriate controls in place

Preferred Qualifications, Capabilities & Skills

Regulatory Familiarity: Prior exposure to Dodd-Frank, EMIR, or other derivatives regulatory frameworks
Technical Proficiency: Experience with Intelligent Solutions tools such as Alteryx and Tableau
AI/ML Awareness: Knowledge of emerging AI tools and their applications in an operational context is a strong plus

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join the team that supports our Global Derivatives Services desk and Advisor business – a dynamic, advisor-facing operations role with exposure across the full trade lifecycle.

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