FX Cash Operations Trade Support Analyst
JPMorgan Chase · Singapore
Embark on a rewarding career journey with the firm in the Operations team where we are committed to excellence, innovation, and fostering a collaborative environment. Join a high performing team and make an immediate impact to our FX business where we drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
As an FX Trade Support analyst within the Fixed Income & Currencies team, you'll be responsible for understanding trading structures to accurately capture all transactions, complete reconciliation checks, and ensure controls are performed. You will operate across various sectors, managing strategic relationships with priority clients and internal stakeholders. You will also need to provide efficient resolutions, facilitate business, offer business support, and manage projects and stakeholders across all levels.
Job Responsibilities
- Capture all transactions in the Risk Management systems timely and accurately.
- Complete intraday / end of day processes including completeness and reconciliation checks to ensure capture of new trading activity and general book management has been processed accurately.
- Work closely with Operations functions and infrastructure groups to support a ‘one team approach’.
- Ensure all controls are diligently performed, completed, and signed off on a timely basis.
- Communicate with all support teams clearly and concisely to ensure the timely and efficient resolution of queries.
- Participate and contribute to the various strategic initiatives; keep improving and evolving processes and business architecture.
- Build an in-depth understanding of all trading structures from both a financial and operational perspective.
Required qualifications, capabilities, and skills
- Minimum 1 year of relevant experience in either FX Trade Support/ Operations / Middle Office within the Financial Services Industry.
- Good understanding in relevant FX products (Foreign Exchange (FX), Cash Settled Forwards, Forwards, FX Options).
- Knowledge of the front to back Operations process (including the key elements such as confirmations, settlements, and regulatory reporting) and facilitate issue resolution across teams.
- Understanding of the key elements of other infrastructure groups (i.e. Finance, Market risk, Credit risk, Operational risk, Legal, Collateral, etc.) and recognize the impact of the actions of the Trade support team on these areas.
- Efficient communication and an ability to use these to work collaboratively, explain, and challenge, as appropriate.
- Bachelor’s degree or equivalent.
Preferred qualifications, capabilities, and skills
- Prior experience with Middle Office functions is highly preferred.
- Strong technical skills, especially in Excel (VBA is a plus).
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.