Senior Manager, Inclusive Business
Manulife · Hong Kong
Inclusion is a key differentiator of how we operate – both for our colleagues and our customers. The customer is the focus of everything we do, and millions of end users rely on our products daily . We are seeking a talented and experienced Senior Manager, Inclusive Business to oversee the implementation of inclusive business propositions in the Asia region. As the Senior Manager, Inclusive Business , you will be responsible for leading and coordinating all aspects of the project, ensuring successful planning, execution, and delivery of inclusive business initiatives.
Position Reponsibilities
- Develop and execute project plans for the implementation of inclusive business propositions across the Asia region alongside the Inclusive Business Task Force. This is a key company global strategy to drive inclusive business at Manulife. Some examples of current initiatives include:
- Engaging with local market leadership and deploying inclusive propositions ie HIV in life insurance and expanded beneficiaries; across all of Asia
- Organising and managing local design thinking sessions to develop diverse communities customer propositions
- Managing and organise local customer market research to support business proposition.
- Collaborate with internal and external stakeholders to identify, assess, and prioritize inclusive business opportunities in Asia.
- Drive the implementation of strategies to promote inclusive business practices, fostering sustainable and impactful initiatives.
- Monitor project progress, identify potential risks, and proactively address any issues to ensure successful project delivery.
- Provide regular project status updates and reports to key stakeholders, including senior management and partners.
- Ensure compliance with project timelines, budget, and quality standards, maintaining a high level of project integrity and accountability.
Required Qualifications
- Proven experience in project management, preferably in the field of inclusive business or sustainable development.
- Strong understanding of business practices in insurance in the Asia region, with a focus on inclusive and impactful initiatives.
- Excellent leadership and communication skills, with the ability to collaborate effectively with diverse stakeholders.
- Demonstrated ability to manage complex projects, drive change, and deliver results in a dynamic and fast-paced environment.
- Knowledge of inclusive business models, social impact strategies, and sustainable development goals is highly desirable.
- PMP or other relevant project management certifications are a plus.
When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement