Sr. Consultant, Vendor Management

CIBC · Toronto

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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Our Payments team supports the business through strong vendor governance, effective contract management, and disciplined oversight of network-driven change. As a Senior Consultant, Vendor Governance and Contract Management, you’ll help lead the oversight of Network Bulletins and release activity, manage budget tracking for initiatives and essential work, and support the development and execution of contracts and related documentation.

You’ll work closely with internal partners including Legal, Information Security Risk Management, Corporate Security, and other corporate teams to help ensure requests align with CIBC policies, standards, and vendor management practices. You’ll coordinate communications, reporting, presentations, and stakeholder updates to help the business respond to network changes and contractual requirements in a timely and well-organized way.

You’ll also provide guidance to vendor managers on active contract obligations, build strong relationships with external network partners, and contribute to a positive, collaborative team environment. In this role, your ability to bring structure, insight, and sound judgment will help support the Cards business and protect CIBC’s interests.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Network bulletin oversight - Identify, track, and communicate relevant network bulletins and releases, including enhancements, mandatory changes, regulatory updates, and new service offerings, ensuring stakeholders understand impacts, timelines, and required actions.
• Stakeholder communication and coordination - Lead the preparation of briefings, presentations, meetings, and ongoing status updates for senior management and partners to support timely decision-making and execution.
• Budget and financial management - Manage and report on budget activity across initiatives, enhancements, and essential work by preparing funding requests, variance analysis, latest estimates, and business case inputs.
• Contract and governance support - Develop and coordinate contractual documentation including summaries, amendments, statements of work, notices, and related governance materials while helping ensure vendor and contract governance protocols are followed.
• Cross-functional partnership - Collaborate with business and corporate partners to confirm requests align with existing agreements, vendor management processes, and risk, security, and policy requirements.
• Team support and continuous improvement - Identify opportunities to improve practices and procedures, contribute to a strong team culture, and provide guidance and coaching to junior team members.

Who you are 

• You can demonstrate experience in vendor governance, contract management, financial reporting, budget tracking, executive reporting, and cross-functional stakeholder management. It’s an asset if you have experience supporting Payments, Cards, or network-related business activities.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
• You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• You are a caring and accountable leader. You’re passionate about developing and growing team members abilities. You have experience providing coaching and hands on support to meet team goals.
• You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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