Family Time Coordinator (Social Service Assistant) Bilingual English/Spanish Required

State of Oregon · Hillsboro · $4,124–$5,714/month (stated in the posting)

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!  Imagine an opportunity to help families by ensuring they are able to spend quality family time together. Imagine a position where every day is unique and your ability to adapt and be flexible is valued. If you're looking for interesting workdays and a chance to make a difference, this Family Time Coordinator position may be for you!

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.  

Interested in making a difference?   

We are seeking a Family Time Coordinator (Social Service Assistant) | Bilingual English/Spanish required to join our dedicated Child Welfare (CW) team in Hillsboro.  

Bilingual requirement (English/Spanish)    

• This position is bilingual and requires duties to be carried out in both English and Spanish.   

• The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position.   

• This position may receive a 5% differential pay based on passing the required language test.   

Together, we can create lasting change!   

Summary of Duties

As a Family Time Coordinator you will:

• Gather and Document Information: Collect and record information from the caseworker, children, parents, relatives, case providers, schools, and other relevant resources to plan family time visits. 
• Review Family Time Agreements: Meet with parents and caregivers to review family time agreements and guidelines, suggesting community resources as needed. 
• Supervise Family Time: Supervise family time in an office or community setting, documenting relevant information. This ensures the safety and well-being of the children during these interactions. 
• Transport Children: Assist with transporting children and parents/guardians to family time visits and other necessary appointments. 
• Collaborate with Caseworkers: Work closely with caseworkers to assess the details of family time supervision. Recommend services needed for case planning and relay important information about the children and their families or caregivers

Interested in learning more? Here are some testimonials from current ODHS Workers.

Minimum Qualifications

To qualify for this position, you must be bilingual in Spanish and English.

A valid driver’s license and acceptable driving record are required for this position.

• One year of experience working in a human services or behavioral health setting; OR

• An associate degree in any field; OR

• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Experience building collaborative partnerships with community organizations and providing culturally responsive, customer-focused services to diverse populations.
• Experience interacting professionally and effectively with individuals of diverse identities, cultures, ethnicities, and abilities while promoting equitable and inclusive services.
• Experience building rapport with clients and effectively responding to emotionally escalated or crisis situations using trauma-informed and person-centered approaches.
• Experience maintaining accurate, timely, and objective case documentation, including observations and case notes, using electronic case management systems.

Preference will be given to candidates that are bilingual in Spanish and English.

Attention all candidates!   

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working Conditions Need to work on with Manager

• Your work schedule:  The typical work schedule is Monday, Tuesday, Thursday, and Friday from 10:00 a.m. to 7:00 p.m. Pacific Time, and Wednesday from 8:00 a.m. to 5:00 p.m. Pacific Time.
• Work hours may be adjusted to meet business needs. Employees may be required to work a flexible schedule, including evenings and weekends, under certain circumstances.
• Occasional mandatory overtime may be required.
• Work is performed in the Store Front Office, community settings, and clients' homes. The office environment consists of cubicles and may involve frequent interruptions and moderate to high noise levels.
• Travel: Work is performed in office settings, participants' homes, and community locations across multiple Oregon counties and in Washington State, with travel to other locations as needed.
• This position requires travel for more than 50% of the work schedule, including travel in hazardous weather conditions and during evening or other low-light conditions. Overnight travel may be required to attend meetings, training, and other case-related activities.
•  Physical Requirements: Frequent physical activity is required, including lifting up to 50 pounds, assisting children with car seats, and responding quickly to ensure children's safety, which may include running, bending, lifting, or other physical interventions.
• This position involves working with individuals impacted by trauma who may exhibit strong emotional reactions, including potential hostility. Employees may encounter stressful situations requiring prompt, well-reasoned decisions and must use a trauma-informed approach when addressing sensitive issues related to trauma, abuse, and crises to help ensure a safe and supportive environment.
• Must possess a valid driver's license and acceptable driving record to use state vehicles. Reasonable accommodation per the ADA or creative solutions in certain cases may be used to meet this need.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check. 
• A valid driver’s license and acceptable driving record are required for this position.  

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Tammie Moore. If you contact the recruiter, please include the job requisition number: REQ-206971.
• Email: Tammie.L.Moore@odhs.oregon.gov
• Phone (call or text): 971-201-0580

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