Business Automation Intern
Boston Scientific · Milan
Additional Locations: N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About The Role
To provide valuable support to the Solution Delivery team to ensure smooth and efficient E2E order processing. The intern will gain hands-on experience in order management processes, systems, and customer interactions by utilizing technologies like EDI and OCR view. In fact, by facilitating order monitoring and resolution of order related issues, the intern will gain in-depth knowledge of the customers’ hurdles and assistance needed to reduce their automation gap.
Your Responsibilities Will Be
- Learn and familiarize oneself with automation tools such as EDI and Esker through guided training sessions and self-directed learning.
- Monitor and solve the different fallouts in the order process.
- Configure and maintain order processing systems to facilitate accurate, smooth and efficient order entry.
- Data analysis of customers’ order entry history, report on possible improvements in the process and support requests.
- Support the implementation of new configurations of the tools through testing and master data updates, with careful supervision from Solution Delivery Team.
- Collaborate with cross-functional teams to gather and translate feedback into actionable improvement initiatives.
What Do We Look for In You
- Studying a bachelor’s or master’s degree program in Engineering, Information Systems, Business or Supply Chain.
- Motivated person, familiar or interested in data & process analysis, with a focus on Order to Cash process.
- Fluency in English (B2+/C1).
- Knowledge in SAP, Salesforce or Service Cloud is a plus.
- Customer Centric mindset to improve the customer experience when doing business with companies like BSC.
- Excellent problem-solving skills and solution oriented.
- Fast learner with a curiosity and aptitude for technical learning.
- Strong interest in automation technologies and willingness to learn new tools and concepts.
- Team player, proactively contributing to the projects.
- Ability to effectively prioritize, complete assigned tasks with minimal direct supervision.
- Good communication and interpersonal skills.
- Keen attention to detail and accurate data entry.
What We Can Offer To You
- 6-month paid internship (with the possibility to renew it for 6 more months).
- Working in an international environment.
- Inspirational colleagues & culture.
- A team-oriented company culture.
- International opportunities.
- Possibility to make an impact.
- Fast Growing and innovative environment.
Start date: December 2026- January 2027
Location: on our Milan offices, on a hybrid work mode schedule.
Requisition ID: 637230
Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.