Program Director

Arthur J. Gallagher · Phoenix

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Future opportunity for Program Director positions with Risk Program Administrators. While this role is not currently open, we are always looking to connect with talented professionals like yourself for upcoming opportunities.

We are currently seeking an experienced and detail-oriented Program Director to lead property and casualty risk-sharing programs. In this role, you will be responsible for insurance policy and coverage form reviews, risk financing structure evaluations, designing program structures, conducting research on regulatory requirements, and more.

The ideal candidate for this position will have a strong background in program development, excellent analytical and communication skills, and the ability to manage multiple tasks and deadlines. If you are a strategic thinker, detail-oriented, and have a passion for delivering high-quality programs, we invite you to apply for this exciting opportunity as our Program Director.

How you'll make an impact

Responsible for driving the overall client strategy in order to meet and exceed client expectations and growth goals
Leverage knowledge of the clients to manage this book of business, which includes renewals and growth of existing accounts.
Coordinate involvement of company personnel including service and local leadership to meet or exceed strategic objectives, conducting stewardship reviews, developing/executing strategic plans that will achieve our clients' goals while contributing profitable growth for the company
Work closely with the service team to ensure both a timely resolution and satisfactory outcome to client issues.

New Program Development:

Act as main point of contact on pooling and captive clients
Design program structure recommendations
Coordinate vendor services for legal, captive/program management, actuary; review contracts
Review governing documents (membership/participation agreements)
Prepare and/or review required regulatory submissions and participate in meetings with regulators
Design underwriting applications
Oversight of the renewal processing, including collecting data for actuarial analysis, reviewing actuarial analyses, and establishing underwriting and rating guidelines
Manuscript new policy wording; all lines of coverage
Coordinate broker placement of primary, excess/reinsurance and ancillary lines including market submission, proposal reviews, and recommendations

Board and Captive Support:

Coordinate vendor items
Prepare agendas and meeting materials
Coordinate travel/meeting logistics
Review financial audits and required regulatory filings
Provide peer-review support as needed

Request for Proposals:

Research and provide participant recommendations
Draft materials specific to client requirements
Manage process, timeline, and communications to client and participants
Review and provide detailed analysis of proposals
Coordinate and participate in oral interviews
Provide client with general observations and recommendation for consideration

Other Services:

Review and recommend coverage enhancements for existing programs
Prepare detailed coverage comparisons and coverage analysis
Review legislative changes impacting programs; provide recommendations for changes
Review and monitor program invoices for accuracy and compliance

About You

Bachelor's degree and 6 years related experience OR High School Diploma/GED and 10 years related experience required.
Willingness to travel as needed (up to 20%)

Preferred:

Additional designations such as CPCU, ARM, CIC, etc.
Property and casualty producer’s license (life and health license preferred, but not required)
Prior experience using a sales management tool
Professional designation related to life & health
Excellent verbal, written, and presentation skills
Keen problem-solving skills; focusing solutions on the root cause
Strong project management skills
Proven ability to create and implement a system or program
Strong technical insurance (policies and various property and casualty coverage forms) knowledge

Behaviors:

Successfully manage competing priorities
Proficient using technology as a tool to maximize productivity and quality
Build collaborative and mutually meaningful relationships with internal and external clients
Comfortably engage others in a consultative sales dialogue

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Responsible for driving the overall client strategy in order to meet and exceed client expectations and growth goals
Leverage knowledge of the clients to manage this book of business, which includes renewals and growth of existing accounts.
Coordinate involvement of company personnel including service and local leadership to meet or exceed strategic objectives, conducting stewardship reviews, developing/executing strategic plans that will achieve our clients' goals while contributing profitable growth for the company
Work closely with the service team to ensure both a timely resolution and satisfactory outcome to client issues.