Commercial Account Executive

Arthur J. Gallagher · Ipswich

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

The Commercial Niche Practice (CNP) Account Executive plays a pivotal role in delivering exceptional client service, ensuring high levels of retention, and supporting new business growth in line with the Practice’s strategic objectives. Acting as a trusted advisor and risk mentor, you will adopt a client-centric approach to managing insurance programmes, providing tailored solutions, and helping clients effectively manage risk.

Our Ipswich branch is a high-performing, fast-paced environment where collaboration and ambition go hand in hand. You’ll be working alongside a team of like-minded professionals who are committed to delivering for clients and supporting each other’s success. With a strong track record of internal progression, this is a great opportunity to build your career in a branch that genuinely invests in its people.

How you'll make an impact

Client Relationship Management

Build and maintain strong client relationships, positioning yourself as a trusted advisor.
Understand client needs, anticipate future requirements, and deliver tailored insurance solutions.
Conduct regular client reviews (in person and virtually) to assess satisfaction and identify opportunities.

Renewal & Policy Management

Lead the full renewal process, including broking strategy, placement, and timeline management.
Present optimal terms that align with client objectives.
Support Account Handlers with technical expertise and query resolution.

New Business Development

Partner with internal and central sales teams to identify and convert opportunities.
Develop and deliver strategies to grow the client portfolio.
Lead broking exercises, leveraging internal and external support functions.

Insurance Solutions & Risk Management

Advise clients across a broad range of insurance products and solutions.
Support clients in managing risk through effective risk management practices.

Operational Excellence

Ensure adherence to processes, compliance, and due diligence standards.
Manage escalated queries and address bad debt issues promptly.
Stay informed on market trends, regulatory changes, and emerging risks.

Team Collaboration

- Work closely with internal teams (Account Handlers, Risk Management, Broking, Leadership, LSE).
- Share knowledge and contribute to team development and continuous improvement.

About You

Proven experience in an Account Executive role within general insurance.
Strong knowledge of insurance products, markets, and placement strategies.
Demonstrable experience managing client relationships and delivering retention and growth.
Experience in negotiating and influencing to achieve positive client and business outcomes.
Solid understanding of compliance and regulatory requirements.
Eligible to work in the UK and travel as required.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)