Senior Account Manager - Captives

Arthur J. Gallagher · South Burlington

Introduction

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what’s possible. As part of our global team, you’ll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same. We’re a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you’ll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale.

Overview

We are seeking an experienced Senior Account Manager to manage a portfolio of captive insurance clients. This role is a senior individual contributor position with responsibility for financial oversight, regulatory compliance, governance support, and day‑to‑day client relationship management. The successful candidate will work independently while collaborating closely with internal teams and external service providers to deliver high‑quality, compliant, and responsive client service.

How you'll make an impact

Client & Portfolio Management

Serve as the primary point of contact for a portfolio of captive insurance clients
Build trusted relationships with clients and provide clear, timely guidance on all captive‑related matters
Deliver a high standard of customer service to clients and service providers

Financial & Regulatory Oversight

Monitor client cash flow and prepare or review financial statements, management reports, and budgets
Compile, consolidate, and analyze financial information for captive clients
Prepare or review regulatory filings and ensure ongoing compliance with captive insurance regulations
Support client business plan changes and communicate with captive regulators

Governance & Board Support

Prepare or review materials and present at captive Board of Director meetings
Clearly explain accounting and financial concepts to non‑finance stakeholders

Service Provider & Internal Coordination

Coordinate with auditors, actuaries, attorneys, regulators, and other service providers
Facilitate annual captive audits, including gathering documentation and supporting timely completion and filing
Partner with internal and external teams to support annual insurance policy renewals

Team Collaboration

Work effectively within a team environment to support shared client and business objectives
May provide guidance or oversight to other team members without formal people‑management responsibility

About You

Required:

Bachelor's degree and 7 or more years client service and/or claims management experience OR High School degree and 12 years experience
License required
Excellent verbal and written communication skills
Ability to manage multiple priorities in a deadline‑driven environment
Able and willing to travel approximately 25% of the time

Preferred:

Professional designation or higher education may be preferred, such as CPA or MBA.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)