Senior Technical Lead

We are seeking an experienced SAP ECC SD Functional Consultant to support and enhance SAP Sales & Distribution (SD) processes within an Application Maintenance and Support (AMS) environment. The consultant will be responsible for incident resolution, service request fulfillment, change management, process optimization, and business stakeholder support across the Order-to-Cash (OTC) lifecycle.

• Provide L2/L3 support for SAP SD modules in SAP ECC environments.
• Resolve incidents, service requests, and production support issues within agreed SLAs.
• Analyze business requirements and provide SAP SD solutions and configurations.
• Support end-to-end Order-to-Cash (OTC) processes.
• Work on enhancements, defect fixes, and change requests.
• Prepare functional specifications and collaborate with ABAP teams for developments.
• Perform impact analysis, root cause analysis, and recommend corrective actions.
• Support SIT, UAT, regression testing, and deployment activities.
• Conduct user training and prepare process documentation.
• Participate in CAB reviews and release management activities.

Functional Expertise Required

Sales Order Management

• Inquiry and Quotation Processing
• Sales Orders
• Contracts and Scheduling Agreements
• Returns Processing
• Credit and Debit Memo Processing

Pricing

• Pricing Procedures
• Condition Types
• Access Sequences
• Discounts, Rebates, and Surcharges
• Output Determination

Shipping & Delivery

• Delivery Processing
• Route Determination
• Transportation Processes
• Picking, Packing, and Shipment Activities

Billing

• Invoice Processing
• Credit/Debit Notes
• Proforma Invoices
• Billing Plans
• Account Determination

Master Data

• Customer Master
• Material Master
• Partner Determination
• Customer-Material Info Records

Credit Management

• Credit Checks
• Credit Control Areas
• Risk Categories

Integration Knowledge

Strong understanding of integration with:

• SAP MM (Materials Management)
• SAP FI/CO (Finance & Controlling)
• SAP PP (Production Planning)
• SAP WM/EWM (Warehouse Management)
• SAP ABAP developments and enhancements