Professional Education Manager

Coloplast · Minneapolis · $122,000–$170,000 (stated in the posting)

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The Interventional Urology Professional Education Program Manager is responsible for developing and executing comprehensive educational strategies and initiatives to support medical devices currently on the market and during the launch phase. This role will be pivotal in ensuring that HCPs are well-informed, confident and proficient in utilizing our devices. Responsibilities will include leading end to end educational strategy, launch strategy, curriculum and content build, resourcing, budgeting, event planning, execution and effectiveness analysis. As well, this person will be responsible for coordination for collecting global needs, developing content with international KOLs and liaising with international IU teams, managing customer relationships to include HCP faculty, APPs, clinic staff, hospital and OR personnel, and healthcare administration. This person will work closely with Medical Affairs, Marketing, Legal and Compliance, Field Sales teams and our Global Partners.  

Location:  

This position is open to remote candidates; however, candidates who live local to the posted location are required to work on-site 2 days per week.

Major Areas of Accountability

• Design and implement educational curriculum and platforms that address HCP adoption hurdles and learning needs as well as aligns to the annual business plan.
• Develop materials designed for global accessibility, ensuring that content can be easily adapted and utilized by partners across diverse regions and business operations.
• Maximize internal resources and leverage US and international KOL guidance, to ensure content and curriculum meet the educational needs of our HCPs.
• Assess the effectiveness of educational programs through feedback and metrics, continually refining content to meet the needs of healthcare providers and adhere to industry regulations
• Manage all professional education events including annual event calendar build out, content build, event planning and execution, faculty selection and training, post event evaluations, budget and reconciliation process
• Develop and/or adopt new educational tools (such as simulation, models etc.) needed to effectively meet learning objectives and drive procedural skillset advancement
• Develop new content for Coloplast Professional Online Portal, our educational resource hub
• Develop educational strategy and correlating assets for new product launches
• Manage ongoing case observation sites to include faculty onboarding and management, facility requirements, date selection, attendee registration, event logistics, corresponding sales rep training, event execution and budget/invoice reconciliation
• Maintain close partnership with Marketing Ops team to ensure smooth handoff for event logistics and execution for each event
• Develop and implement a pre-event and post-event educational pathway that ensures continued learning and engagement before and after the education event has taken place
• Develop process to analyze resourcing, budgeting and effectiveness of each educational program
• Cross-functional liaison with sales and marketing to ensure alignment with annual business plan
• Manage KOL relationships that serve as faculty, proctors and consultants
• Build and manage relationships with internal and external partners that include medical affairs, marketing, sales, compliance, legal, finance, professional societies etc.
• Facilitate HCP Contract Renewals in partnership with IU Contracts and Operations
• Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies.
• Other job duties as assigned.

Basic Qualifications

•     Previous product launch in medical device space required

•     Bachelor's degree in business, marketing, biologic sciences, health sciences or relevant area is required

•     10 + years of work experience in a related position such as medical education and/or product launch implementation

•     Expert knowledge of continuing professional education, adult education principles, and instructional design.

•     Well versed in medical education content creation and familiarity with CME/ CE/ CPD standards.

•     Clinical acumen and relationship building abilities

•     Collaborative mindset and project participation and management while working remotely

•     Willingness and ability to travel (30-40%)

Preferred Qualifications

• Excellent oral and written communication skills
• Excellent presentation skills
• Proficient in Microsoft Excel, PowerPoint and Word
• Passionate and a team player with strong self-awareness
• Excellent ability to positively interact with external customers, vendors and field sales staff
• Open-minded with a global mindset
• Embraces cultural differences within a global organization
• Willingness, ability and desire to learn
• Agile and adaptable to change
• Ability to consistently work and lead with ethical integrity
• Personifies Coloplast Mission, Vision and Values

At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect:

• Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents.
• Financial Security: A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services.
• Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.
• Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
• Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
• Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging.  Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way
• Competitive Compensation: The compensation range for this position is $122,000 - $170,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16,000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Visit us on Coloplast.com.

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Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.

Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification.

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