Housekeeping Supervisor

Caesars Entertainment · Pompano Beach

JOB SUMMARY

Responsible for the successful operation of the housekeeping shift. Ensuring that high standards of cleanliness of all areas of the casino and public areas are met. Promote Family Style Service through actions and positive attitude.

HOW YOU WILL CREATE THE EXTRAORDINARY

Develops and manages the scheduling of housekeeping work assignments and oversee the completion of the assignments.
Ensure the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries.
Review staffing levels to maintain budgeted level of employment. Delegate authority and assign responsibilities.
Development of staff, interviews, hires, and evaluates. Maintain employee files.
Review department’s financial data.
Knowledge of applicable OSHA standards for safety, chemicals and blood borne pathogen and operation of cleaning equipment.
Review housekeeping activities with Executive Housekeeper.
Handle routine customer complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests.
Perform other duties as assigned or reasonably requested by any member of management.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

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