Medical Office Associate I, Full Time, Days, 8:30am-4:30pm, AMG Pulmonary/Sleep Medicine, Cedar Knolls, NJ

Atlantic Health System · Cedar Knolls

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Medical Office Associate (Front Desk Receptionist)         

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing

Principal Accountabilities:

• Interviews patients for case histories prior to appointments.

• Schedules and coordinates appointments.

• Accurately updates and maintains patients' health records.

• Verifies insurance coverage and assists the billing department with processing claims.

• Communicates test results to patients when directed by physicians or nursing professionals.

• Ensures contacting patients regarding appointments, answering billing questions.

• Assists patients with re-scheduling appointments and other scheduling issues.

• Performs other related duties as assigned.

• Work with highest confidentially and abide HIPA compliance

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