Senior Advisor, Business Strategy - Salesforce
Northwell Health · Lake Success
Job Description
Our Solution and Engagement Directors partner across the Salesforce Ecosystem. They engage with our Business Relationship Managers to understand the strategic vision of business challenges. They help design the prototype technology components of the future state persona driven experience. Proactive communication strategy with multiple partners to ensure that the desired experience aligns with the native Salesforce technology roadmap. Assists in the development, coordination and administration of strategic initiatives, partnerships and programs in support of health system goals and network expansion. Participates in the development and implementation of financial and strategic planning
activities. Works collaboratively with internal stakeholders to identify partnership opportunities, mutual goals/objectives, and facilitate strategic alliances.
Job Responsibility
- Ability to conduct business partner sessions to understand the persona driven experiences the business wants to enable via technology
- Clearly articulates and documents the experience roadmap relative to the driving technology components
- Assess the native Salesforce technology suite to determine features/capabilities that should be presented for business partner review
- Provide structure to incoming experience request based on strategic plan priorities to ensure timely delivery of experience led technology solutions
- Partners with Salesforce Architecture to keep future state architecture aligned with experience journeys
- Partners with Product Owners to take business partner technology selections into requirements gathering sessions
- Works with Salesforce Agile scrum team to ensure that the desired experience is developed throughout the application lifecycle
- Collaborates with senior leadership to identify prospective partners to ensure health system's strategic, sustainable growth, through the creation of strategic alliances with like-minded and culturally aligned providers in key market areas.
- Works collaboratively with internal and external stakeholders to identify partnership opportunities, mutual goals/objectives, and facilitate strategic alliances; identifies areas of mutual interest between organization and potential strategic partners and assists in developing a portfolio of value-added services for both.
- Recognizes opportunities to collaborate in the development of innovative solutions to reduce costs and achieve operational efficiencies; works with the leadership to facilitate decision-making process for new initiatives; evaluates the expansion of selected organization services as they relate to market share and revenue growth.
- Integrates information from organization Finance and Strategic Planning to evaluate the health system's market position and possible opportunities for expansion; evaluates new initiatives based on their projected impact on organization operations, financial standing, and market position; recognizes program expansion opportunities and interfaces with the leadership to recommend growth initiatives.
- Collaborates with department heads, service lines, financial analysts, and others to gather, organize and analyze information related to business models for new initiatives; ensures cost analyses for services being developed; evaluates potential reimbursement from government and private sources.
- Assesses information from various sources to evaluate the likely financial impact of proposed new services; works with the leadership to establish infrastructure, identify resources, setup and operationalize initiatives.
- Manages relationships between organization and its strategic partners; serves as liaison and fosters communication between organizations, department heads, service lines and committees.
- Develops and determines priorities, and monitors status of initiatives to ensure that they are achieving expected goals and objectives; assists in managing departmental budgets by providing continued support in preparation and allocation of funds.
- Directs the implementation of Human Resources plans to achieve strategic goals and objectives including organizational development, recruiting, compensation, training and development, and employee engagement and relations; ensures compliance with federal, state and local laws, regulatory requirements and Joint Commission standards.
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
- Bachelor's Degree required, or equivalent combination of education and related experience.
- 10+ years of relevant experience and 2+ years of leadership / management experience, required.
HIGHLY PREFERRED
- 100 Trailhead Badges within Salesforce Learning
- 15+ years of Salesforce experience
- At least 1 Salesforce Certification
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).