Field Service Specialist / Dialysis
Children's Health · Omaha
Join a growing pediatric dialysis program that offers a unique blend of acute and chronic dialysis services in one location. As a Field Service Specialist – Dialysis, you will maintain, troubleshoot, and support a range of dialysis equipment across both acute and chronic settings, all on a single campus. We offer flexibility, ongoing professional development, paid training and certifications, and relocation assistance for qualified candidates, making this an excellent opportunity to expand your technical skills while supporting life-saving patient care.
At Children’s, the region’s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team—and join us in providing brighter, healthier tomorrows for the children we serve.
Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.
A Brief Overview
Maintains clinical equipment through the effective use of the Medical Equipment Management Plan. Performs a variety of tasks associated with the installation, maintenance, calibration, and repair of biomedical equipment with minimal supervision. Provides comprehensive support of acuity equipment for direct patient care staff.
Essential Functions
- Comprehensive knowledge level and experienced in most or all facets of job. Possesses an intermediate level of expertise and is capable of assisting less experienced technicians.
- Installs, maintains, services, modifies, troubleshoots, and calibrates a variety of X-Ray units, Portable X-Ray units, Fluoroscopy Systems, CR, MRI & Dialysis units. To include diagnostic, therapeutic and life support devices by interpreting engineering and vendor information, schematic diagrams, and graphic illustrations.
- Performs electrical safety tests on healthcare technology using specialized test equipment.
◦ Exhibits a comprehensive understanding the use of devices supported with appropriate staff and equipment operators
◦ Provides comprehensive support of acuity equipment for direct patient care staff
◦ Demonstrates familiarity with the operations and environment that they support such as hospital, clinic, etc.
◦ Maintains comprehensive experience in their assigned clinical environment.
◦ Maintains a comprehensive understanding of both local and national public safety and regulatory issues.
◦ Demonstrates the ability to solve service line customer service problems
◦ Demonstrates a working knowledge of clinical equipment, radiological, laboratory and network medical systems.
◦ Demonstrates a basic understanding of project management terms and methods. - Assists in the support of a systematic preventive maintenance program of healthcare technology.
- Documents the introduction of new medical equipment and evaluates to ensure it meets documented hospital safety requirements. Obtains and inputs information necessary to maintain the Clinical Engineering database.
- Diagnoses and corrects system and equipment malfunctions by making alterations, repairs and replacements to ensure that medical equipment and internal circuitry meet specified requirements; make necessary calculations for computing circuit elements necessary to adjust circuitry to specified requirements as instructed.
- Documents repair and maintenance service activities including but not limited to detailed equipment repairs by equipment identification
- Improves or makes special test setups to conduct functional checks of medical electronic test equipment.
- Completes requisition for vendor service and repair/replacement parts.
- Interacts with equipment users to identify reasons contributing to equipment malfunctions.
- Monitors user errors as well as equipment and system failures and other problems in order to improve program quality.
- Completes rounds and maintains shop space in a responsible manner.
- Provides technical assistance and instruction to medical personnel in the operation and maintenance of equipment as directed.
- Provides recommendations regarding purchase of biomedical instrumentation.
- Provides recommendations to supervisor for equipment performance problems, need for replacement, etc.
- May provide training and assistance to Biomedical Engineering Technicians as directed.
Education Qualifications
- Associate's Degree or higher in Biomedical Technology, related technical field, or completion of a relevant military training program required, equivalent work experience may substitute for education. Required
Experience Qualifications
- Minimum three years of experience as a Biomedical Engineering Technician or relevant field of service Preferred
Skills and Abilities
- Knowledge of electronics and electricity including analog and intermediate digital electronics to test, calibrate, maintain, and repair biomedical equipment and moderately complex biomedical instrumentation systems.
- Skill in the setup and use of standard and advanced level test equipment to perform precise and detailed analysis of the operating and design characteristics of equipment and initiate repairs, reconfiguration, or redesign of moderately complex medical systems.
- Skill in applying theory, concepts, techniques, design characteristics, operation, and functions to assist and support installation, operation, test, maintenance, repair, design, and modification for a comprehensive range of imaging systems, dialysis and medical equipment connected to networks or other operating systems.
- Ability to evaluate practical and technical information from manufacturers, contract specifications, manuals, and historical data in order to perform analysis required to make effective recommendations concerning operation, maintenance, and repair of medical equipment.
- Ability to perform testing and troubleshooting of medical devices involving their interfaces and connections to other medical devices, clinical systems, or information systems either directly or through the hospitals hardwired and wireless networks.
- Ability to use application software and hardware as it relates to the operation and diagnostics of medical equipment.
- Knowledge of computer equipment with a wide variety of software to input and retrieve data as required, and to prepare a variety of specific working documents and forms such as spreadsheet, database, word processing, and other similar products.
- Ability to comprehend and follow both written and oral instructions.
- Ability to establish and maintain working relationships with co-workers, and clinical and medical staff.
- Ability to work nights, weekends, and holidays, if necessary.
- Ability to accept rotating on-call assignment after a minimum of 120 days onboarding
Licenses and Certifications
- Certified Biomedical Equipment Technician Upon Hire Preferred or
- Certified Radiology Equipment Specialist Certified Radiology Equipment Specialist (CRES) Upon Hire Preferred or
- Certified Laboratory Equipment Specialist Certified Laboratory Equipment Specialist (CLES) Upon Hire Preferred or
- Certified Healthcare Technology Manager Certified Healthcare Technology Manager (CHTM) is Upon Hire Preferred
- At least one Core Certification from CompTia Upon Hire Preferred
MVR
- Yes
Children’s is the very best for kids and the very best for your career! At Children’s, we put YOU first so together, we can improve the life of every child!
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