Regional Technical Supervisor

Netcare · Medicross Ops Centre

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We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

KEY WORK OUTPUT AND ACCOUNTABILITIES

DISRUPTIVE INNOVATION

Maintenance functions and procedures

• Manage and coordinate all maintenance functions and repairs for dedicated regional clinics and equipment.
• Plan and implement reactive and preventive maintenance procedures.
• Perform maintenance tasks where stipulated.
• Implement safety measures and compliance with regulatory and statutory regulations.
• Ensure that Netcare Technical standards are met.
• Asset Management.
• Project Planning.
• Implement Disaster Contingency Planning.

Budget Control

• Managing Technical related Purchasing and Expenditure.
• Cost control, budgeting and developing cost saving strategies.
• Advise on Primary Care Division P&M Capex strategy.
• Interpret and align Capex requirements with yearly facility plan.
• Capex review and prioritization process between Contractors, Facility/Clinic Management teams.
• Present prioritized Capex lists to Regional Technical Manager and Operations.

Facility Management

• Planning and Implementation of a site visit schedule to ensure frequent visits to all Primary Care facilities.
• Inspection, auditing of plant areas and general facility.
• Compiling a base line risk assessment for each facility.
• Ensuring business technical record keeping is up to date and in order.
• Initiate action and monitoring of all Capex projects to ensure consistency, quality and on-time completion of installations.
• Provide general technical guidance and support to Facility /Clinic Management teams.
• Asset management performance on CMMS.

Contractor Management

• Maintain back-ups of all signed agreements.
• Assist with supplier agreements (SLA’s).
• Ensure contractors meet the Occupational Health and Safety requirements and ensure contractors are not exposed to any hazards.

Feedback and reporting

• Prepare Monthly Report, highlighting any Occupational Health and Safety risks, Risk assessments and Environmental findings impacting on quality within the clinic operations.
• Special projects and collation of clinic information.
• Attending Primary Care National Technical Meetings.

Quality assurance and compliance

• Ensure compliance of facilities in the designated region to statutory requirements including, but not limited to SANS0142, R158/187, OH&S Act and National Building Regulations.

Personal and professional development

• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
• Keep up to date with Netcare’s evolving policies and procedures.

TRANSFORMATION OF OUR SOCIETY

External Engagement

• Represent Netcare PCD on the South African Federation of Hospital Engineering (SAFHE), Clinical Engineering Association of South Africa (CEASA), FM symposiums and discussion forums (where necessary).
• Meet with suppliers to determine business opportunities and new technology.
• Conduct supplier screening.
• Motivate the addition of new suppliers and removal where required.

Teamwork

• Be an active member of the Clinic’s management team by taking responsibility for sharing best practice and standardisation.
• Co- operate and collaborate with other clinics and departments to provide appropriate patient experience.

Personal and professional development

• Identify self- development needs in terms of job requirements and career progression and bring these to the attention of the immediate manager.
• Formulate action steps to close the gap between the ideal and actual state of competence.
• Pursue self - development in one or both of the following areas:
• Formal Studies
• Informal / self – studies
• Share knowledge with relevant team members.
• Follow agreed upon (authorised) action steps until desired competence is achieved.
• Be punctual and behave appropriately to the business environment.
• Meet deadlines.           

SKILLS PROFILE

EDUCATION

Required

• N4, N5 and N6 with trade test certificate as a millwright or electrician.
• Electrical Installations Rules SANS 10142 part 1.
• National Diploma in Mechanical or Electrical Engineering.

WORK EXPERIENCE

Required

• 2 - 5 years’ experience in a technical support function.
• Preferably in Engineering, FM or Service Industry

Preferred

• Hospital experience will be an added advantage.

KNOWLEDGE

Required

• Conversant with the Occupational Health and Safety Act and knowledge of relevant regulatory and statutory regulations.
• Knowledge of project management and the National Building Regulations
• Knowledge of regulations relevant to healthcare (R158, R187)
• Understanding of energy and water management.
• Computer literate in MS Office.

PHYSICAL REQUIREMENTS

• In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

SKILLS

Coaching Others

• The capacity to recognise development areas in others and support them to facilitate personal development through coaching.

Leading and Managing Change

• The capacity to implement and support change initiatives and to provide leadership in times of uncertainty.

Performance Development

• The ability to evaluate and develop different levels of capacity within a team to achieve set objectives.

Taking Action

• Capable of recognising the need for action, considering possible risks and taking responsibility for results.

Decision Making

• Capable of making decisions timeously and taking responsibility for the consequences.

Managing Self

• Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.

Customer Focus and Service Delivery

• The capacity to identify and respond to the needs of internal and external customers.

Adapting and Responding to Change

• Capable of supporting and advocating change initiatives and managing own reaction to change.

Continuous Improvement

• The capacity to improve systems and processes to facilitate continuous improvement.

Technical Knowledge

• The capacity to perform a technical function to required standards.

WORKING CONDITIONS

• Professional flexibility in working hours while supporting daily business operations.
• Will interact with internal and external customers through several different means.
• Travel to support the functions of the role may be required.

NETCARE VALUES AND BEHAVIOURS

Netcare Values

At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.

• At Netcare, our core value is care.
• We care about the dignity of our patients and all members of the Netcare family.
• We care about the participation of our people and our healthcare partners in everything that we do.
• We care about the truth in all our actions.
• We listen with empathy and respond with acts of compassion in all interactions with our patients and their families.

The Netcare Way

Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:

• Respect - I always greet everyone to show my respect.
• Identity - I always wear my name badge to show my identity.
• Dignity - I always treat others with consideration and humility to uphold dignity
• Care - I always act in the best interest of Netcare and others to show I care
• Compassion - I always listen with empathy and respond with kind action to show my compassion
• Appreciation - I always say thank you to show my appreciation.
• Diversity- I always embrace diversity to strengthen inclusivity and belonging.

Join the team committed to providing the best and safest health and care.

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