Senior Sales & Retail Operations Analyst
Sony · San Diego · $76,375–$101,834 (stated in the posting)
Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during the summer).
Join us on our mission to fill the world with emotion through the power of creativity and technology.
BRAVIA North America is building a focused home entertainment and professional display business designed to move with speed, strengthen customer partnerships, and create new growth. The Senior Sales and Retail Operations Analyst supports scalable Market Development Funds (MDF) operations, reporting, controls, continuous improvement, and Collaborative Planning, Forecasting, and Replenishment (CPFR) activities with major retail customers including collaborative forecasting, replenishment planning, and inventory management.
In this role, you will connect sales, finance, marketing, and operations teams to strengthen MDF governance, improve data quality, simplify workflows, and deliver clear reporting and actionable insights across U.S. and Canadian accounts.
Responsibilities
- Manage end-to-end MDF operations, including program forecasts and budgets, agreements, account assignments, accruals, claims, reconciliations, and close activities.
- Maintain MDF data in SAP, Vistex, and supporting tools; research exceptions and correct account, program, agreement, and claim discrepancies.
- Establish and maintain MDF controls, approval workflows, documentation, standard work, and audit-ready records.
- Maintain Power BI and/or Excel reporting for MDF commitments, spend, claims, open items, variances, utilization, and financial exposure.
- Lead or support root-cause analysis, corrective actions, user acceptance testing, issue resolution, and adoption for SAP, Vistex, reporting, and workflow changes.
- Identify and implement opportunities to reduce manual work through Microsoft Copilot, Power Automate, Power BI, and other practical automation solutions.
- Support retailer-level sales and demand forecasting by reviewing historical performance, promotional plans, product transitions, and current business trends with selected retailers as required
- Partner with sales teams to identify forecast gaps, document assumptions, and communicate risks and opportunities that may affect account plans and business results.
- Perform other reporting, analysis, data-maintenance, system-testing, and operational support activities as business needs evolve.
Minimum Requirements
The successful candidate is a practical, data-driven problem solver who can translate complex MDF, sales, and financial information into clear actions. This position requires strong collaboration, attention to detail, process discipline, and the ability to improve controls and workflows while supporting recurring operational needs.
- Bachelor’s degree in business, finance, accounting, analytics, information systems, or a related field preferred.
- Three to five years of relevant experience in sales operations, MDF or trade-promotion management, finance operations, or collaborative forecasting
- Experience in consumer electronics, retail, distribution, or another fast-moving product environment preferred.
- Advanced Excel skills and hands-on experience creating clear reports and dashboards in Power BI.
- Working knowledge of SAP or a comparable enterprise system; Vistex, MDF, claims, accrual, workflow, or financial-control experience is preferred.
- Experience documenting processes, defining controls, conducting root-cause analysis, and implementing sustainable improvements.
- Experience using Microsoft Copilot, Power Automate, or similar tools to simplify workflows and improve productivity is a plus.
- Strong analytical, financial, communication, presentation, project-management, and stakeholder-management skills.
- Ability to manage multiple priorities, work with incomplete information, and communicate concise, actionable recommendations.
- Occasional travel may be required, approximately 5%.
The anticipated base pay range for this position is $76,375 to $101,834 The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
In addition to a competitive base salary, this position is also eligible for an annual corporate bonus plan, which is based on company performance and is not guaranteed, and a comprehensive benefits package including healthcare benefits (medical, dental, and vision), paid medical leave, a 401k plan with matching company contributions, vacation time, education assistance, student loan assistance program, eighty hours of paid sick leave time annually, and up to twelve weeks paid parental leave.
Honesty, integrity, and ethical conduct are material requirements for the responsibilities outlined above.
Sony Electronics is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Individuals residing, or applying to work, in California or Philadelphia. The Company will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here, and Philadelphia applicants here.
Disability Accommodation for Applicants to Sony Electronics Inc. and Sony of Canada ULC
Sony Electronics Inc. and Sony of Canada ULC. provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at talenthelp@am.sony.com, or you can mail your resume to: Sony Electronics, Human Resources Department, 16535 Via Esprillo, San Diego CA 92127. Please indicate the position you are applying for.
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