Product Analyst
Zilo · London
Join the Future of Technology with ZILO™
At ZILO™, we're redefining what’s possible in technology. ZILO™ is the UK-based FinTech specialising in global asset and wealth management software, designed to scale and transform businesses of all types using our own developed AI Technology. Our mission is to digitalise the future of the global asset management industry.
We are a team of experts with decades of combined experience at leading firms globally, who thrive in fast-paced environments and want to shape the future of technology. Every individual plays a key role in driving progress and making a real impact. We continuously strive to innovate and improve.
Why work with us? At ZILO™, you'll be part of a dynamic and inclusive environment where creativity thrives. We offer the opportunity to work on cutting-edge technology, collaborate with talented individuals, and contribute to projects that have a real-world impact. We value continuous learning, personal growth, and providing our team with the resources they need to succeed.
Ready to shape the future? Let’s talk
This a hybrid role with an expectation to attend the Canary Wharf office 2-3 times per week.
Requirements
One Product, Two Operating Models
Fund managers want to issue, service and distribute traditional and tokenised funds through a single platform. As a Product Analyst, you'll help define how core fund processes work in both models: how an investor subscribes, how units are recorded and transferred, how settlement happens and how compliance checks apply, whether the register sits in a traditional system or on a blockchain.
You'll work alongside senior Product Managers and Business Analysts, turning research and requirements into clear, structured product definitions. You won't need to be an expert in both worlds. We want solid grounding in one, a working understanding of the other, and the curiosity to connect them.
What You'll Do
- Map processes across both models. Subscriptions, redemptions, transfers, switches, distributions and register maintenance, showing where traditional and tokenised flows differ, overlap or need to connect.
- Define the product. Turn business needs, client feedback and regulatory requirements into clear Epics and product specifications that work for both models.
- Document clearly. Produce process maps (BPMN or similar) and supporting documentation that engineering, delivery and client teams can rely on.
- Research the market. Track regulation, market developments and competitor offerings in fund servicing and tokenisation, and summarise what they mean for the product.
- Support the product team. Help senior Product Managers keep the backlog current and prepare materials for delivery teams.
- Work with Business Analysts to break Epics into user stories with clear acceptance criteria.
- Join the delivery cycle. Take part in cross-functional workshops, in-sprint reviews and testing, and feed what you learn back into requirements.
- Keep standards consistent with ZILO's product development framework.
- Strong in One World, Learning the Other
- We expect you to be stronger on one side than the other. Tell us which, and how you've been building up the other. The overlap is where the work is.
Traditional funds
How funds are serviced today
- The fund dealing cycle: orders, NAV, cut-offs and settlement
- Investor registers, transfers and distributions
- Investor onboarding, KYC and AML checks
- Exposure to transfer agency, fund administration, custody or wider asset servicing
- Awareness of UCITS and AIF structures, ideally in Ireland or Luxembourg
Where they meet
The bridging skill
- Comparing a traditional and an on-chain version of the same process
- Spotting where controls, timing or data ownership change
- Explaining the trade-offs to operations, engineering and clients
- Defining requirements that let both models run in one product
Digital assets
How tokenisation changes that
- Blockchain basics: tokens, wallets, public and permissioned networks, and what a smart contract does
- Tokenised funds, real-world assets and on-chain cash such as stablecoins
- DeFi concepts that affect fund servicing: on-chain settlement, delivery-versus-payment, self-custody and transfer restrictions
- Awareness of MiCA and the EU DLT Pilot Regime
- No coding required
Skills and Experience
Core analyst skills
- Breaking down a process and writing clear, structured requirements
- Writing that works for technical and non-technical readers
- Care for detail and accuracy in a regulated, compliance-driven setting
- Working knowledge of agile delivery and the software development lifecycle
- Comfort with Jira and Confluence, or similar tools
About you
- 2–4 years in an analyst role (product, business, operations or data analysis) in financial services or fintech
- Hands-on experience in fund operations or a digital asset business, plus evidence you're learning the other side, such as a course, certification, project or role change
- Curious and self-directed, and comfortable working where answers aren't settled yet
- Collaborative, and you ask good questions
Nice to have
- Experience on a platform implementation, migration or tokenisation pilot
- Hands-on use of a BPMN tool
- An industry qualification (for example IOC or IMC) or a recognised digital assets course
Benefits
- Enhanced leave - 38 days inclusive of Public Holidays
- Private Health Care including family cover
- Life Assurance – 5x salary
- Flexible working-work from home and/or in our London Office
- Employee Assistance Program
- Pension Salary Sacrifice
- Buy and Sell holiday scheme
- Company Pension
- Access to training and development