PAS - IMT Service Activation - Manager
EY · Bengaluru
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Position-Transformation Manager, GDS PAS Tax, India
Education-Any Master’s or Bachelor's Degree. PMP/Agile/Prosci orother relevant certification preferred.
Experience-Minimum 12-15+ years strong work experience in a consulting environment and proven track record as a program &/change manager leading large scale global and/or client projects
Job purpose
EY is a global leader in Assurance, Tax, Consulting, Strategy and Transaction Services. We develop, implement and integrate our services, solutions, products and people expertise to better serve our clients and build a better working world.
The People Advisory Services (PAS) is a sub service line of Tax focused on people management, assisting our clients in global mobility, HR/mobility transformation, reward management and much more. The working world is changing faster than at any time before. Entire industries are disrupted, and companies need to think strategically and embrace change or be left behind.
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network playing a vital role in EY’s “All In” strategy. The PAS team at GDS works side-by-side with the firm's partners, clients, various subject matter experts and technology team in developing domain-led, technology enabled services and solutions that enhance value, improve efficiencies and enable our people, business and clients with disruptive and market leading services and products.
We are currently seeking a Transformation Manager with experience in Program/Change and Process Management within the GDS Strategic Transformation Team (STT). We are looking for highly motivated individuals with excellent problem-solving and management skills with a genuine passion to make things happen in a dynamic organization.
The ideal candidate will collaborate closely with Business Initiative Leaders and Engagement Leads across the organization, managing various transformation projects for GDS and our wider global network clients. The role also involves establishing, maintaining, and strengthening stakeholder relationships.
Key Responsibilities:
- Demonstrate technical competence and take a practical, business-driven approach to solving complex business and client challenges as part of the strategic initiatives
- Deliver high-quality project outcomes and receive exceptional feedback from clients and global project counterparts.
- Independently create value for clients by leveraging strong project, process, and change management skills, along with past client experiences.
- Apply consulting best practices and techniques to all work undertaken.
- Conduct rapid assessments of the client's current landscape, providing insights, hypotheses, and solutions.
- Lead or support the seamless delivery of project/program/change outcomes.
- Develop and manage a knowledge repository for use across projects.
- Able to influence and persuade clients and stakeholders to gain support for any major change initiatives or decisions
- Encourage and facilitate collaboration among team members, promote an inclusive working environment.
- Play an active role in counselling and mentoring junior consultants within the organization
- Support the development of collateral, tools, techniques, and methodologies to enhance transformation programs and the broader capability offering within the practice.
Preferred Skills and Characteristics:
- Program Management/ Change Management and Process Methodology expertise such as: Agile, Scrum, Waterfall , Prosci, Lean, BPR etc.
- Strong presentation skills coupled with conceptual, critical, and consultative thinking abilities.
- High levels of integrity, energy, agility, adaptability and work ethic.
- Proven experience in cross-functional collaboration and the capacity to work effectively both independently and as part of diverse teams in a dynamic, global setting.
- Experience supporting a range of Transformations in a Program, PMO, Project or process lead role from strategic design to implementation as part of a globally distributed team.
- Expertise in a change management role to lead change strategy and visioning, communication strategy, change impact and business readiness assessment, stakeholder management and engagement to drive business readiness and business adoption.
- Experience in process discovery or design, process analysis, process documentation and implementation, process measurements, process monitoring and optimization.
- Expertise in application of agile, hybrid, standard project methodologies to deliver outcomes
- Experience in facilitating virtual and in person workshops and conducting stakeholder interviews/surveys
- Experience with set up and management of PMOs and working knowledge of project management tools and applications like MS Projects, SharePoint, Microsoft Planner, AHA, ADO etc.
- Excellent working knowledge of MS Office Applications, including Word, Project, Excel, and in particular PowerPoint
- Experience in working with data using analytics/statistical tools such as PBI, Spotfire etc.
- A willingness to share and build knowledge and experience with others in a learning environment.
What We Offer:
- The chance to work with a global team of experts in a leading professional services organization.
- A challenging and rewarding role in a dynamic and international work environment.
- Opportunities for personal and professional development.
- Competitive salary and benefits package.
- A supportive and collaborative team culture.
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