Administrator L3

Wipro · Bengaluru

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis, change request preparation, and continuous service improvement.

͏Image Management_Legacy_Administrator_L2

Job Title	CISS-DWS-Image Management_Legacy_Administrator_L2
Proposed Grade	B2
Roles and Responsibilities	Roles & Responsibilities • Experience –2 to 8 yrs • Troubleshooting build issues. • Understands well both local and group policy. • Knowledge on custom scripts using vbs, cmd, batch, Powershell. • Review test custom scripts as per the requirements. • Good hardware knowledge. • Responsible for image “Online” and “Offline service”. • Should be able to detect issues with the image proactively. • Troubleshoot any unforeseen issues with the image and machines being built. • Coordinate with Client SME for Image testing and sign off. • Hands on experience on DISM, MDT, ADK and SCCM and industry standard SOE and Imaging tools. • Expertise on Windows 10 & 11 technologies. • Good understanding of all the End user computing tools and the ability to provide suggestions as required.
Technical Skill Set	• Windows 10 & 11 Operating System. • Windows 11 SOE and various methods of building and managing the SOE. • MDT, SCCM, DISM tools etc. • Image build & test from scratch, troubleshooting skills, image modifications (driver / file injection etc.) • Task sequence creation and customization. • Deployment tools viz. SCCM, MDT etc. • Active Directory, Local policy and GPO • Good knowledge in VB scripting, CMD, Batch and PowerShell scripting. • Ability to provide insights for all the End user computing tools
Soft Skills	Good Communication, Collaboration & Teamwork:,Analytical & problem solving, adaptability; stakeholder management, Mentoring & Coaching to Junior Members
Certifications/Trainings	MS-900 (Microsoft 365 Fundamentals) ; Endpoint Administrator Associate (MD-102); 20703-1A (Administering System Center Configuration Manager); WINGS Level 1, WINGS Level 2
AI/ML Trainings	AI trainings not Mandatory, however, to upskill to AI Enhanced skills, below trainings to be focussed Microsoft Copilot & Intune Copilot, Prompt Engineering ; AI Ops & Orchestration;

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Mandatory Skills: Desktop Imaging . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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