Senior IT Manager - Taiwan
EssilorLuxottica · Kaohsiung
If you’ve worn a pair of glasses, we’ve already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.
The VisilabGroup, part of the globally operating company EssilorLuxottica, is the No. 1 optician in Switzerland with the brands Visilab, Kochoptik, McOptic, and Linsenmax, and 170 stores.
Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
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Job Summary:
We are seeking a dynamic and strategic Overall IT leader to lead TW IT organization while acting as a trusted advisor to business units. This role will be responsible for managing enterprise applications and IT infrastructure, ensuring their alignment with business needs, and driving technology-enabled business outcomes. The ideal candidate will possess strong technical expertise, business acumen, and exceptional stakeholder management skills.
Key Responsibilities:
1. Enterprise Applications Management
- Oversee the implementation, maintenance, and optimization of enterprise applications (e.g., ERP, CRM, HRIS).
- Collaborate with business units to understand their needs and ensure applications support business processes.
- Manage application upgrades, integrations, and performance to ensure seamless functionality.
- Act as the primary point of contact for business units regarding application-related issues and enhancements.
2. IT Infrastructure Management
- Lead the design, implementation, and maintenance of IT infrastructure, including networks, servers, storage, and cloud services.
- Ensure high availability, performance, and security of infrastructure systems.
- Develop and implement disaster recovery and business continuity plans.
- Manage infrastructure budgets, vendor relationships, and procurement processes.
3. Business Partnering
- Act as a strategic IT partner to business units, understanding their goals and challenges.
- Translate business requirements into IT solutions that drive efficiency and innovation.
- Facilitate cross-functional collaboration to ensure IT initiatives align with business priorities.
- Provide regular updates to business stakeholders on IT projects, performance, and value delivery.
4. Cybersecurity & Compliance
- Implement and enforce cybersecurity policies to protect enterprise applications and infrastructure.
- Conduct regular security assessments and vulnerability scans.
- Ensure compliance with industry standards and regulations (e.g., GDPR, ISO 27001).
- Respond to and resolve security incidents in a timely manner.
5. Team Leadership & Development
- Manage and mentor a team of IT professionals, fostering a culture of collaboration and continuous improvement.
- Provide technical guidance and support to team members.
- Conduct performance evaluations and identify training needs for team development.
6. Strategic Planning & Innovation
- Collaborate with senior leadership to develop and execute IT strategies that support business objectives.
- Identify opportunities for process improvements and technology innovations.
- Stay updated on emerging technologies and trends to drive digital transformation.
Qualifications:
Education & Experience
- Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree is a plus.
- Minimum of 10 years of experience in IT management, with at least 3 years in a senior management role.
- Proven experience managing enterprise applications, IT infrastructure, and business partnering in a complex environment.
Technical Skills
- Strong knowledge of enterprise applications (e.g., ERP, CRM etc..) and their integration.
- Expertise in IT infrastructure, including cloud platforms (e.g., AWS, Azure), virtualization, and networking.
- Experience with cybersecurity frameworks and compliance standards.
- Familiarity with emerging technologies such as automation, AI, and DevOps.
Soft Skills
- Excellent leadership, communication, and stakeholder management skills.
- Strong business acumen and ability to translate business needs into IT solutions.
- Proven ability to build and maintain strong relationships with business units and global IT stakeholders.
- Strong problem-solving and decision-making abilities.