Data Benefits and Operations Manager
PwC · Birmingham
Job Description
About this role
PwC’s Data, Benefits and Operations team helps trustee and corporate pension clients improve member outcomes through outsourced data and benefit support. Working within the wider pensions network, the team delivers specialist projects across data and benefit reviews, cleansing, GMP rectification and equalisation, barber rectification, AI-enabled solutions, operational change, governance and risk management. As a Manager, you will lead complex pensions data and benefit engagements, applying technical expertise and commercial judgement to deliver high-quality client outcomes. You will support and drive delivery teams, build strong client relationships, contribute to growth opportunities and help maintain quality across projects and services.
What your days will look like
Lead delivery of data and benefit workstreams, including reviews, cleansing, GMP rectification and equalisation, ensuring quality outcomes for pension clients.
Manage pension scheme stakeholders and advisors, maintaining clear communication, expectations and governance throughout project delivery and client engagement.
Build, validate and govern Excel, software and AI-enabled models to support validation, remediation and reporting across large data sets.
Drive efficiencies, monitor budgets and risks, coach junior team members, strengthen capability and contribute to business development activities.
This role is for you If
Experienced pensions consultant with strong data and benefits delivery expertise from a leading consultancy environment.
PMI or actuarial qualification, part or full, supported by deep pensions knowledge and project experience.
Advanced Excel modelling skills, with familiarity using additional analytical, automation or specialist software tools.
Strong stakeholder management, analytical thinking, presentation and report writing skills for complex client engagements.
Confident contributing to business development activity, identifying opportunities and supporting proposals or client conversations.
Committed to technical accuracy, governance, quality control and reliable delivery under pressure.
What you’ll receive from us:
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more