Digital Product Manager - Financial Services - Studio +
EY · Diegem
EY Consulting is a fast-moving, high-growth area within EY, and this with a huge potential for you. It offers variety, challenge, responsibility and the opportunity to realize your leadership potential. Our competency teams are focused on helping our clients to improve their business performance and operational efficiency, whilst managing risk. We help clients by delivering assessment, transformation and assurance solutions in specialty areas, like finance, supply chain, strategic choices, risk management, cyber security and technology.
Shape the future with confidence.
The Opportunity: Your Next Adventure Awaits?
As a Digital Product Manager within our EY Studio + practice, you sit at the intersection of business strategy, customer experience, and technology.
Your industry focus lies in the Financial Services, where you partner with leading banks, insurers, and wealth managers to shape the digital products and platforms their customers interact with every day. From onboarding journeys and self-service portals to mobile banking apps and beyond.
You bring structure to ambiguity, translate business needs into product roadmaps, and drive delivery from concept through launch. You are equally comfortable running a discovery workshop with senior stakeholders and diving into analytics dashboards to validate a hypothesis.
Your Key Responsibilities
- Digital Product Management: you own and drive the product vision, strategy, and roadmap for client-facing digital products within Financial Services engagements. Define and prioritize features based on user research, business value, and technical feasibility, balancing short-term delivery with long-term product thinking.
- Digital Customer Experience: Conceptualize new digital experiences, touchpoints, and service models that improve customer satisfaction, retention, and conversion across channels (web, mobile, conversational). You map and optimize end-to-end customer journeys, identifying friction points, drop-offs, and opportunities for personalization.
- Digital Project Management: Plan and manage digital delivery engagements, coordinate cross-functional teams: developers, UX/UI designers, data analysts, and business analysts.
Your Profile
You have:
- A Master degree in Business, Engineering, Design;
- 4–8 years of relevant experience in digital product management, digital project management, or a related consulting role, at least in part within or serving the Financial Services industry;
- A very good understanding of working within Agile/Scrum frameworks, with a pragmatic understanding of when and how to adapt them;
- You have experience with analytics and optimization tools such as Google Analytics (GA4), ContentSquare, Adobe Analytics, or similar platforms;
- Experienced in collaborating with UX/UI designers; comfortable reviewing wireframes, prototypes, and design systems, and providing constructive, user-centered feedback.
- Strong affinity with AI and genuine interest in applying new AI trends in a professional context;
- Excellent written and verbal communication in French and/or Dutch. Next to that, you are fluent in English;
- Entrepreneurial mindset: you take ownership, and are energized by building things that matter to consumers.
- You have a genuine curiosity about Financial Services, fintech innovation, and the evolving digital expectations of banking and insurance customers.
- Certifications in tooling such as Adobe Analytics, Content Square, Optimizely is a plus;
What’s In It For You
- EY Family – you become part of the EY Family providing you with all the necessary skills, training and opportunities; enabling you to grow to your fullest potential.
- Attractive remuneration package - We offer an attractive remuneration package; including a company car and charging card, iPhone plus subscription, health insurance, pension plan, meal vouchers, and eco vouchers. Thanks to our flex plan it is possible to choose what you value most.
- Mobility package - You’ll be able to opt-in for the mobility budget. In return for giving up your (right to a) company car, you’ll receive a monthly budget from EY as compensation. This budget will allow you to use your employer-provided compensation for alternative transportation means or similar benefits, incl. reimbursement of housing costs (on condition you live within 10km of your main place of employment).
- Flexible working arrangements - We are proud of our flexible working arrangements. We will actively support you in building a successful career and delivering excellent client service without sacrificing your personal priorities. We offer flexible working hours and working from home multiple days per week is possible.
- Inspiring work environment - At EY we are dedicated to providing you with an inspiring work environment. A work environment that allows you to further develop your skills and enables you to fulfill your true potential.
- Learning & personal growth - You will benefit from an onboarding program, receive extensive training and will be coached by a counselor. We offer a clear career path tailored to your unique skills with necessary guidance.
- Artificial Intelligence – stay up to date with the latest AI trends through our extensive training opportunities and integrated AI systems. You’ll learn how to leverage AI in a smart and efficient way in your day-to-day work, while developing skills to identify, quantify and track value creation when integrating AI into client environments.
- Fun - By joining our EY- teams, you can participate in team activities, and companywide events and enjoy a drink during our monthly after-work drink.
- Sustainability - We have a fleet of hybrid and electric cars. Our flex plan makes it possible for you to choose the most sustainable option for you. You can also opt for a train subscription or lease a bike.
- Diversity & Inclusion - At EY we are passionate about the inclusion and support of individuals of all groups; we do not discriminate on the basis of race, religion, gender, sexual orientation, or disability status.
- Location - All of our offices are easily accessible by public transport and/or by car and have parking space. They all have parking spaces and charging stations are provided.
Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.