Consulting - Senior Consultant, Business Transformation (Financial Services)
EY · Bangkok
Business Consulting - Senior Consultant, FS Business Transformation
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Your key responsibilities
The Senior Consultant will support the delivery of business transformation initiatives within the Financial Services (FS) sector, with a focus on banking and insurance. This role contributes to meeting growing client demand by driving execution excellence, supporting cross-functional coordination, and enabling effective collaboration across client engagements and software/vendor partnership models.
- Support the execution of FS transformation initiatives by applying structured delivery approaches, using standardized methodologies and tools, and contributing to the management of timelines, deliverables, and quality outcomes.
- Lead specific workstreams or project modules, including planning, execution, stakeholder coordination, issue escalation, and quality assurance of deliverables.
- Coordinate across business, technology, data, and operations teams to facilitate collaboration across workstreams and ensure aligned, integrated delivery.
- Work closely with client stakeholders and software vendors to support coordinated, multi-party delivery, ensuring effective communication and timely resolution of implementation challenges.
- Analyze and support the redesign of end-to-end processes to improve efficiency, enable automation, and enhance data-driven decision-making while aligning business and technology objectives.
- Support business analysis, requirements gathering, operating model design, customer journey assessment, process improvement, and implementation-related activities.
- Assist in program execution by tracking risks, issues, dependencies, actions, decisions, and progress, while contributing to governance, reporting, and adherence to delivery standards.
- Support and mentor junior consultants, including reviewing analysis, documentation, and project deliverables.
- Contribute to practice development by supporting the development of deliverables, reusable assets, proposal materials, client credentials, and internal knowledge assets.
To qualify for the role, you must have
- MBA / Bachelor’s degree in business administration, finance, economics, engineering, information systems, or any related fields.
- 3–5 years of consulting or industry experience in business transformation, process improvement, operating model, customer experience, or technology-enabled transformation initiatives.
- Demonstrated experience supporting delivery of transformation programs within banking and/or insurance sectors.
- Experience leading business analysis, process redesign, implementation, or project delivery workstreams within larger transformation programs.
- Good understanding of business operations, with exposure to areas such as process improvement, operating model design, customer journey design, system implementation, Agile delivery, and/or Waterfall delivery.
- Awareness of industry trends and emerging technologies, including digital, automation, data analytics, and AI in Financial Services.
- Strong analytical, problem-solving, and structured thinking skills.
- Effective communication and stakeholder management skills, with experience interacting with client teams and cross-functional stakeholders.
- Ability to work in cross-functional teams and manage workstreams or specific deliverables within larger engagements.
- Experience mentoring junior consultants and reviewing project deliverables is preferred.
What we look for
Highly motivated individuals with good problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.
What we offer
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, on your way
- Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
EY | Shape the future with confidence
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.