Technology Consulting - Strategy Manager

EY · Kuala Lumpur

Whole industries have been disrupted and transformed in recent years by digital technology. As a Technology Consulting professional, you will help businesses realise the value they can gain from their IT investments — supporting strategy and acting as a key growth driver. As part of a high-performing team, you will deliver exceptional client service — advising on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, and how IT can act as a multiplying effect during major programme transformations.

As organisations look to leverage the advantages IT offers, we will work with you to develop the consulting and analytical skills needed in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

In this role, you will work closely with clients to transform their businesses through digital strategy, disruptive innovation enablement and transformational design solutions. You will lead the development of digital strategies and oversee the delivery of large-scale transformation programmes to enhance business and customer-facing platforms in a rapidly changing and competitive environment.

Your key responsibilities

Lead the development of digital strategies, transformation roadmaps and business cases aligned with client objectives and national digital agendas
Drive research and analysis of industry trends, market dynamics and emerging technologies, translating insights into actionable recommendations for senior stakeholders
Own the development and delivery of executive-level presentations, reports and workshops to articulate strategic direction and value realisation
Lead the planning and execution of digital transformation programmes, ensuring alignment with strategic goals, timelines and expected outcomes
Identify and drive opportunities for process improvement, technology adoption and innovation across client organisations
Oversee solution design and implementation, working closely with cross-functional teams (business, technology and vendors)
Own end-to-end project delivery including planning, resourcing, budgeting and governance
Monitor delivery progress, manage risks and issues, and drive mitigation strategies to ensure successful outcomes
Establish strong governance, reporting structures and performance tracking mechanisms
Serve as the primary point of contact for clients, managing expectations and ensuring high levels of client satisfaction
Build and maintain strong relationships with senior stakeholders and key partners
Lead client meetings, steering committees and workshops, driving alignment and decision-making
Identify opportunities for account growth and support business development through proposals and presentations
Mentor and develop team members, fostering capabilities in digital strategy and transformation

Skills and attributes for success

Strong analytical and problem-solving skills
Strong drive to excel professionally and ability to lead and motivate teams
Advanced written and verbal communication skills
Innovative, resourceful and able to perform under pressure
Ability to foster an efficient, innovative and team-oriented environment

To qualify for the role, you must have

A bachelor’s degree in Computer Science, Information Technology or a related discipline
5–7 years of experience in digital strategy, transformation and product or platform delivery
Proven experience in developing high-quality digital concepts and solutions
Good understanding or hands-on experience in building applications or platforms
Experience delivering digital projects using agile methodologies
Strong business acumen with the ability to translate business objectives into digital solutions
Experience working with cross-functional teams including engineers, designers and product teams
Strong experience with design thinking, design sprints and concept creation
Familiarity with digital platforms such as e-commerce, self-service solutions, mobile applications and emerging technologies
Experience with digital marketing, analytics and marketing automation tools
Strong stakeholder management and communication skills, including facilitating workshops and strategy discussions

Ideally, you’ll also have

Experience across design thinking, user research, business process analysis and workshop facilitation
Working knowledge of the full software development lifecycle
Experience working within agile scrum teams
Knowledge of user stories, epics and acceptance criteria development
Prototyping or wireframing experience
Advanced degree relevant to digital or strategy delivery

What we look for

Highly motivated individuals with strong leadership, stakeholder management and problem-solving capabilities. You are a confident communicator with the ability to prioritise in a fast-moving environment and a passion for driving meaningful transformation outcomes.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), guided by our policy. Plus, we offer:

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
Success as defined by you: We’ll provide the tools and flexibility for you to make a meaningful impact
Transformative leadership: We’ll give you the insights, coaching and confidence to lead
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

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