TRAINEE: Client Lifecycle and Digital
Société Générale · Japan
Responsibilities
Responsibilities:
- Prioritization of requests and leading prioritization meetings with dedicate representatives from each business line
- Help the client/sales to understand SG’s KYC requirements and provide additional rational as to why certain documents are being requested
- Ensure the relevance, quality and accuracy of main client description and categorization attributes in SGCIB and SG Group client data bases
- Take responsibility for the proper management of KYC files and client records in the information systems
- Use strong communication skills (verbal and written) to on-board new clients to the bank and ensure KYC files are consistently completed in line with policy and procedure. Manage communication & updates between all key stakeholders
- Ensure weekly productivity targets are met while quality remains at the highest standards
- The Case Lead is responsible to work closely with our outsourcing partners and set their priorities which have been agreed with the business
- Central point of contact for external Clients and internal stakeholders
- Ownership of the case from the point of documents collection to validation
- The case lead is responsible for assessing the final Client risk and providing final validation on the KYC analysis
- Advisory role for all BLs and Clients
- Understand profitability and urgency and challenge the non-standard requests
- Provide transparency, report incidents and escalade blocking or complex cases to front office or Compliance with expected actions plans
Profile required
Profile Requirements:
- Recent Graduate with a bachelor’s or Master’s degree in finance, business administration or economics
- Fluent in English and Japanese
- Demonstrate the capacity to work in a team environment, on collective success
- Display responsibility and act ethically
- Display commitment, demonstrating consideration for others
- Ability to adapt quickly to challenging situations and find innovative solutions
- Ability to produce clear and concise deck on power point to support presentation/discussion
- Good communication skills
- Well organized and details oriented
This is a fixed term 12 month Trainee contract with Societe Generale. You will form part of the team on a full time basis. In order to apply for the Trainee position please ensure you have completed your qualification and will be available to work full time for the duration of the Trainee contract.
Behavioral Skills:
- Team Spirit - Synergies: I make cooperation with colleagues in and outside my team a priority
- Team Spirit - Open mindset: I listen and share my views and my expertise in an open mode
- Innovation - Thinking out of the box/Creativity: I propose new ideas and solutions
- Innovation - Change management: I support change
- Responsibility - Accountability: I make decisions in my scope of responsibilities
- Commitment - Sustainability: I strive to develop my skills and knowledge
Why join us
Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.
Our vision:
- Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
- Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents
- Engage our community and marketplace, and position the organization to meet the needs of all its clients
Check out our DE&I initiatives: https://www.societegenerale.asia/en/careers/diversity-equity-inclusion-dei/
Societe Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations of assistance during the recruitment process, please do not hesitate to let our HR staff know.
Business insight
Societe Generale is one of the leading European financial services groups. Founded in 1864, we have been playing a vital role in the economy for 160 years. With more than 126,000 employees based in 65 countries worldwide, we accompany 25 million clients throughout the world on a daily basis. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth, aiming to be the trusted partner for its clients, committed to the positive transformations of society and the economy.
Societe Generale’s expertise in Asia Pacific ranges from corporate and investment banking to securities services, global transaction banking and specialised financial services. Leveraging on our formidable global footprint, we provide our corporate, institutional, and individual clients with a wide array of value-added advisory and financial solutions. With our regional headquarters in Hong Kong, we operate in 11 countries across Asia Pacific, employing over 6,600 employees. You can find us in Beijing, Seoul, Tokyo, Singapore, Mumbai, Sydney and other locations in the region.For more information, follow us on LinkedIn @Société Générale or visit our website www.societegenerale.asia.
Diversity and Inclusion
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.
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