Associate Relationship Manager - Hang Seng Bank (HK)
HSBC · Mong Kok
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Retail Distribution
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 254 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
We are currently seeking a high-calibre professional to join our team as Associate Relationship Manager, to undergo a structured training in order to develop a wide-spectrum of retail banking product knowledge and pave way for further career development as Relationship Manager.
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恒生銀行正在舉辦全港巡迴招聘銀行前線職位。歡迎到場參與了解職位資訊、認識團隊，探索你的下一步發展方向。
Principal responsibilities
- Deliver professional and welcoming service to branch customers.
- Understand customer needs and recommend suitable banking solutions.
- Support account opening, account servicing and everyday banking enquiries.
- Identify business opportunities and make appropriate referrals to Relationship Managers and specialist teams.
- Participate in branch campaigns and customer-acquisition activities.
Requirements
University Degree or Associate Degree holders; or HKCEE/HKDSE holders with at least one year of working experience.
- IIQE Papers 1, 2 and 3, or equivalent qualifications, are required. Candidates must meet the applicable regulatory and licensing requirements before performing regulated insurance activities.
- Strong interest in customer service, sales and retail banking.
- Good communication, relationship-building and problem-solving skills.
- Proficient in English and Chinese; Putonghua is an advantage.
- Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
What we offer
- Attractive basic salary
- Healthcare coverage for you and your family
- Retirement benefit scheme with employer contributions
- Employee Share Purchase Plan
- 18 days of annual leave, plus other leave benefits
- Preferential staff housing-loan interest rates, subject to applicable terms
- Structured training and career-development opportunities
Learn more about the role: https://www.youtube.com/watch?v=UozihlTnV1I
Work location may be assigned or changed according to business requirements and confirmed upon joining.
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks.
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You’ll achieve more when you join Hang Seng Bank Limited.
https://www.linkedin.com/company/hang-seng-bank/
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited