LATAM Commercial Productivity & AI Specialist

Viatris · São Paulo

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Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.

We have been included on number of award lists that demonstrate the impact we are making.
 

The LATAM Commercial Productivity & AI Specialist will drive the identification, development, and implementation of AI-driven solutions to improve efficiency, productivity, and decision-making across the cluster.

This role acts as a key enabler of business performance by leveraging AI and automation to simplify processes, enhance commercial effectiveness, and deliver measurable business impact.

Key Responsibilities:

1. AI Strategy & Opportunity Identification

• Identify high-impact opportunities to leverage AI across LATAM, focusing on key areas such as:
  • Sales force effectiveness
  • Incentive optimization
  • Commercial analytics
  • Training and capability building
• Prioritize initiatives based on business impact, scalability, and feasibility.

2. Development & Implementation of AI Solutions

• Lead the design, development, and deployment of AI-driven tools and solutions.
• Partner with global, regional, and local teams to ensure alignment with existing platforms and capabilities.
• Ensure solutions are practical, scalable, and integrated into day-to-day business processes.

3. Driving Business Efficiency & Productivity

• Implement AI solutions that reduce manual work, simplify processes, and increase productivity.
• Enable more effective decision-making through advanced analytics and automation.
• Monitor and track efficiency gains and business impact of implemented tools.

4. Cross-Functional Collaboration

• Work closely with:
  • Commercial teams
  • Business Excellence / SFE
  • IT / Digital / Data teams
  • Training
• Act as a bridge between business needs and technical capabilities.

5. Adoption & Change Management

• Ensure effective adoption of AI tools across markets and teams.
• Support training and capability building to maximize tool utilization.
• Promote a culture of data-driven and AI-enabled decision-making.

6. Governance & Continuous Improvement

• Establish tracking mechanisms to measure impact (efficiency, productivity, financial contribution).
• Continuously refine and improve solutions based on feedback and performance.
• Ensure alignment with compliance, data governance, and company policies.

Key Success Metrics

• Measurable efficiency improvements in key processes
• Increased productivity
• Adoption rate of AI tools across LATAM
• Demonstrated business impact
• Number of scalable AI solutions successfully implemented

Profile & Qualifications

• Bachelor’s degree in Business, Engineering, Data Science, or related field
• 4+ years of Experience in Business Excellence, Commercial Operations, Analytics, or Digital Transformation
• Strong understanding of AI tools and their application in business contexts
• Ability to translate business needs into practical solutions
• Strong stakeholder management and cross-functional collaboration skills
• Results-oriented mindset with focus on impact and execution
• Advanced English proficiency (Spanish is a strong plus)

Key Competencies

• Strategic thinking with strong execution focus
• Innovation and continuous improvement mindset
• Strong analytical and problem-solving skills
• Ability to simplify complexity
• Influence and communication across different levels

Impact of the Role

This role drives productivity and efficiency across LATAM by embedding AI-driven solutions that enhance decision-making, streamline processes, and generate measurable business impact

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. 

Viatris is an Equal Opportunity Employer.

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