KYC Due Diligence Manager - Hybrid

Citigroup · Kuala Lumpur

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as KYC Due Diligence Manager - Hybrid (Internal Job Title: Compl Bus Control Sr Spvsr - C11) based in KL, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

For instance:

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In this role, you’re expected to:

Assist Citi on KYC efforts in accordance to the CBSU AML KYC Ops procedures
Perform KYC, transactions and product usage reviews and ensure documentation comply with local regulation and Citi standards KYC reviews (Scheduled & Unscheduled Reviews for Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due
Determining if the accounts are in scope
Client Identification, Verification and Screening
Information such as customer’s address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening), will be validated and confirmed. These will be validated based on existing information available or through approved third party sites. Based on the results, enhanced due diligence checks will be performed which include negative news and social media checks
Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews
Send the requests to Outreach/RM for accounts where information is required to complete the review
Any suspicious product usage from AML perspective gets highlighted to senior management for further reviews promptly
Ensure to maintain quality standards (90% and above) for the KYC reviews undertaken
Ensure any tech issue/procedural clarifications gets highlighted to managers for further review and guidance
Ensure to get Quality Control (QC) review done on files prior to submission and respond/correct any discrepancies identified during QC reviews
Generation of metrics per local, regional and global requirements on defined frequencies.
Acts with integrity, respect and holds accountability.
Negotiate solutions and acts as a liaison with internal and external clients
Acts as a consultant to the businesses regarding processes & controls
Coordinates and assists with onsite reviews and drives corrective actions.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.

As a successful candidate, you’d ideally have the following skills and exposure:

5 - 8 years relevant experience in KYC/AML/Due Diligence or has banking experience is preferred
Knowledge of AML/KYC policies including bank systems, applications and due diligence processes
Subject Matter Expert
Strong analytical and comprehension skills with the ability to analyze and document large amounts of data
Strong documentation skills to clearly articulate disposition
Adherence to controls and compliance standards
Detailed, well-organized, self-starter and capable of working under minimum supervision
Able to multitask and meet deadlines in a high-pressure environment
Effective verbal and written communication skills
Strong interpersonal skills and results-oriented team player

Education:

Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Compliance

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Job Family:

Business Control

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Time Type:

Full time

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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