Workforce Scheduler
Royal Caribbean Group · Weybridge
This position is onsite, based in Weybridge, UK.
Journey with us!
Combine your career goals and sense of adventure by joining our team of passionate professionals. Our Marine Operations Team has an exciting career opportunity for a full-time Workforce Scheduler reporting to the Senior Manager, Workforce Planning.
About Us
Royal Caribbean Group is the world’s largest cruise line. It couldn’t be a more exciting time to join a global business that is blazing a trail in the travel industry right now.
We constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. You get to work both independently and as part of a collaborative and dynamic international team. We are passionate, we are innovative, and we are unstoppable.
Position Summary
As a Workforce Scheduler, you will be responsible for workforce planning, scheduling, and logistics for specialised crew members within Marine Operations. You'll work closely with operational leaders to ensure the right people are in the right roles at the right time, while following company policies and operational requirements.
This role would suit someone with experience in workforce planning, scheduling, recruitment, HR, or shipboard crew administration.
We're looking for someone who enjoys solving problems, analysing information, and creating practical solutions through effective planning and decision-making.
Key Responsibilities
- Manage crew schedules, assignments, and rotation planning for the Marine department
- Support workforce planning processes by providing accurate staffing information and recommendations
- Develop and implement efficient staffing solutions that meet operational and fleet requirements
- Work closely with Marine Operations, department leaders, team members, and crew to support scheduling, succession planning, recruitment, and logistics activities
- Ensure compliance with company policies, collective bargaining agreements, and relevant maritime regulations, including flag state and port state requirements
- Maintain accurate employee and workforce data within HR systems, including information used for succession planning
- Support additional workforce planning and administration activities as required
Qualifications, Knowledge and Skills
- Experience in workforce scheduling, workforce planning, recruitment, HR administration, or shipboard crew management
- Professional experience in workforce planning, analytics, scheduling, staffing, or logistics environments
- Strong problem-solving skills with the ability to assess situations, identify solutions, and make informed decisions using data and sound judgement
- Ability to understand, analyse, and resolve both straightforward and complex workforce challenges
- Able to work flexibly to meet business needs
- Strong verbal and written communication skills, with the ability to build relationships and communicate effectively across a diverse, multinational workforce
Preferred Skills
- Experience using business analytics and reporting tools
- Familiarity with HR, workforce planning, or scheduling systems.
- Understanding of shipboard departments and how cruise ship operations are structured
- Knowledge of immigration and visa requirements for seafarers across different regions
- Awareness of maritime regulations relating to crew training, certifications, licences, and compliance requirements
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.
Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
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