Team Leader, Operations Quality

Celestica · Richardson

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General Overview

Functional Area:  Quality (QUA)
Career Stream:  Operations Quality (OPQ)
Role:  Team Leader 2 (TL2)
Job Title:  Team Leader, Operations Quality 2
Job Code:  TL2-QUA-OPQ  
Direct/Indirect Indicator:  Indirect

Summary

Performs tasks such as, but not limited to, the following:

  • Plan the working shift/hours and overtime schedule of employees (Quality Support 1-3) under his/her assigned area.

  • Review defects found by Quality Inspector, prepare report, notify and work with team for correction and drive for solution.

  • Provides direct supervision and training to employees (Quality Support 1-3) performing routine work.

  • Monitor and review performance, attendance and disciplinary of Quality Inspector.

  • Stop line and escalate the quality incident to the Manager as necessary.

  • Review contents in the Quality Instruction and feedback Quality Engineer as necessary.

Detailed Description

Knowledge/Skills/Competencies

  • Knowledge of the product quality requirements (IPC-A-610, workmanship, cosmetic spec.) and the tools and equipment used in the inspection process.

  • Knowledge of manufacturing processes.

  • Knowledge of sampling plan procedure (AQL).

  • Knowledge of basic quality tools.

  • Knowledge of ISO Standards and general company's rules / procedures.

  • Ability to effectively lead, manage, train and motivate employees (Quality Support 1-3).

  • Ability to communicate and coordinate with various functions.

Physical Demands

  • The job works in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.

  • Duties may require sustained visual concentration on small areas, such as monitors/screens, sustained visual concentration on numbers, legal documents.

Typical Experience

  • 4 to 6 years of relevant experience.

Typical Education

  • Bachelor’s degree in a related field or an equivalent combination of education and experience.

  • Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

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