Chubb Life HK - Head of Data & Insights
Chubb · Hong Kong
Act as a trusted business partner to senior leadership, collaborating with stakeholders across the organization to identify and prioritize data-driven initiatives that align with strategic goals.
Develop and execute a comprehensive insights strategy focused on optimizing customer journeys, distribution channels, operational processes & financial/actuarial solutions.
Strategic role leading Data & Insights team to look at end-to-end enterprise data strategy, resulting in usage of data to drive business goals forward across Customer, Distribution and Operational & Finance Operations journeys;
Ability to lead and conduct market research via research house, desk research or internal survey platform;
Build data products to drive the self-service data culture in the company and champions use of new tools (AI/BI) to make the delivery of insights faster.
Develop and present business insights based on data analysis to support development of customer propositions;
Collaborate with cross-functional teams including marketing, operations, agency, partnership, product development and finance, to understand their data needs and provide actionable insights.
Oversee the ongoing maintenance, enhancement, and operational reliability of the data ingestion pipeline.
Oversee the design, development, and implementation of advanced analytics and data solutions.
Lead, inspire, and develop a team of data and analytics professionals
Champion the use of data and analytics to drive decision-making and foster a data-driven culture across the organization.
Serve as the primary point of contact between the Global Data team and the market stakeholders for data initiatives.