Customer Experience EMEA/APAC Training Manager m/f/d
Honeywell · Gdańsk · PLN 50,000 (stated in the posting)
Based in Gdansk Poland, the Customer Experience (CX) Training Manager leads the design, delivery, and continuous improvement of customer experience learning programmes across multiple countries spanning Europe, Africa, Middle East, Asia and Pacific. This role manages a geographically distributed team of eLearning developers, live instruction instructors and systems support staff ensuring training solutions are engaging, scalable, measurable, and aligned with business priorities, customer experience standards, and operational performance goals.
This role reports to the Global Advanced Services Director and peers with the CX US Training Manager and other Advanced Services Managers in Europe. Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer.
By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.