Principal Tech Compliance Manager

Coupang · Seoul

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Company Introduction

We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

The Principal Technical Compliance & Risk Program Manager – IT SOX is a director-level individual contributor responsible for defining and executing Coupang’s enterprise IT SOX strategy across Coupang Engineered Systems. Reporting to the Director of Technical Compliance, this role owns end-to-end IT SOX program strategy, planning, execution, and operational excellence, ensuring a scalable, sustainable, and high-quality control environment across all SOX in-scope systems.

This role operates as a senior technical program leader, driving large-scale cross-functional initiatives and influencing engineering, platform, infrastructure, finance, security, and executive stakeholders. The position serves as the primary compliance and risk leader for technology-driven transformations, including cloud modernization, software delivery excellence, and SAP S/4HANA (SAP NXT) implementation and migration programs.

A key aspect of the role is leveraging AI, automation, analytics, and continuous control monitoring capabilities to improve risk observability, strengthen control effectiveness, increase audit confidence, and reduce manual compliance effort. Success requires deep expertise in IT SOX, technical program management, modern engineering practices, ERP transformations, and enterprise-scale risk management within high-growth technology organizations.

Responsibilities

Qualifications

Preferred Qualifications

Recruitment Process and Others

  1. Application Review - Job Fit Interview - Focus Interview - Offer
  2. The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
  3. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 
  1. This job posting may be closed prior to the stated end date for application if all openings are filled.    
  2. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.    
  3. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 
  1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.  
  2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. 
  3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (recruitingops@coupang.com) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail. 
  4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. 
  5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

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