Regulatory Specialist Senior

Zebra Technologies · Taipei

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Part of Zebra’s worldwide Regulatory Department, this WAN specialist role involves working closely with our Program Management, Engineering, ODM/JDM partners and Test Laboratories to ensure successful WAN Certifications. Products include rugged Android and Windows tablets as well as specialized terminals similar to phones for connection to mobile cellular networks.

The WAN specialist shall have in-depth experience of PTCRB/GCF approval processes within schedule and budget.Staying up to date with new technologies and requirements is paramount with regular review of product specifications to ensure successful and continual compliance. Responsibilities include obtaining certifications including any necessary waivers. Additionally, will contribute to develop solutions that optimize the organization and drive continuous improvements.

Responsibilities

As a “Regulatory WAN Lead”, you will be responsible for providing support to Program Managers and Engineers based in the USA and Asia. You will also be expected to liaise with Test laboratories on behalf of Zebra and work closely with Zebra’s partners (ODMs/JDMs) through the regulatory process to ensure final certification of the product.

The Candidate must work with Zebra Regulatory team members and external cross-functional teams, for management, tracking and reporting on aspects of PTCRB/GCF requirements for a product, including but not limited to RF, protocol, antenna performance (including multiple carrier requirements) and GCF Field Testing. Support of WAN aspects of country approvals is required.

Influence cross functionally with both internal and external organizations. Work with ODMs/JDMs, Test Laboratories and Zebra Regulatory team to evaluate, select, and apply Industry standard compliance testing procedures and criteria. Develop specification and requirements documents to be supplied to development engineering teams.

Tasks will include:

Manages assigned programs and/or product compliance initiatives.
Ensure optimal process exists and execute to evaluate, select and apply International test standards, compliance testing techniques, test procedures, and criteria for area of expertise. Interface with other Regulatory Leads in their areas of expertise.
Maintain relationships with internal and external partners, including, but not limited to engineering, product management, program management, ODM/JDM partners, test labs, certification partners and regulators.
Liaison with internal and ODM/JDM Development teams to ensure successful compliance on new product development.
Preparation/Review of regulatory schedules, test plans and costing information from the test lab.
Preparation/Review of status documents for issues. Managing any test or certification issues that arise.
Monitor and Report on new requirements that could impact Zebra products.
Support of Regulatory team in various areas as required including specialists within the same discipline
Ensure Regulatory Process Documents are continuously developed, improved and maintained
Recognized as a subject matter expert who exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
Strong knowledge in function, product, technology service, strategy, and business complexities in order to contribute to the development of creative solutions in area of expertise.

Qualifications

Minimum Education:

Bachelor’s degree in engineering or related technical performance experience

Minimum Work Experience (years):

5+ years related experience

Key Skills and Competencies:

Licenses/Certifications, special qualifications:

Technical competence with strong analytical, interpersonal, and communication skills with demonstrated ability to interact with professionals and management to gather and disseminate information. Knowledge of Regulatory standards.
Program Management skills including ability to generate and review test plans, schedules and budgets.
Able to work independently as well as cooperatively in a team environment across many geographical boundaries and time zones
Experience interacting with customers, certification bodies and test labs.
Ability to multi-task, assign and manage priorities in a shifting environment on multiple programs
Strong written, verbal and presentation skills
Fluent in English - spoken and written

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.

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